Track another competitor
Jul 2024
Call to action
Content
Call to action removed: "Explore new features"
Call to action removed: "Explore AI agents"
Page copy cut by ~9%
Passages before
199
Passages after
183
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18
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2
The captures, side by side
Before · June 2024
Extracted page copy (markdown)
[Skip to main content](#main-content)
**AI for CX Webinar** Join us as we unlock the power of AI for CX during our
dynamic panel discussion with IDC and AWS
[Register now](//event.zendesk.com/ai-for-cx-webinar/2024_q2_aipcx_eyebrowpromo)
[/](/)
[Contact us](/contact/)
##### Products
[Zendesk for serviceThe complete service solution](/service/)
Features
- [Messaging and live chat](/service/messaging/)
- [AI and automation](/service/ai/)
- [Data privacy and protection](/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Agent workspace](/service/agent-workspace/)
- [Voice](/service/voice/)
- [Workforce engagement](/service/workforce-engagement-management/)
---
Enhance your workflows
- [Zendesk Sunshine](/platform/)
- [Zendesk for sales](/sell/)
- [Employee experience](/employee-experience/)
- [Marketplace](/marketplace/)
##### Pricing
[Zendesk for serviceThe complete service solution](/pricing/)[Zendesk for
salesThe modern sales solution](/pricing/sales/)
##### Solutions
Business
- [Enterprise](/enterprise/)
- [Small and medium businesses](/smb/)
- [Startups](/startups/)
- [Conversational CRM](/conversational-crm/)
Industries
- [Retail](/retail/)
- [Financial Services](/financial-services/)
- [Education](/education/)
- [Government](/government/)
- [Transportation](/transportation/)
- [Manufacturing](/manufacturing/)
- [Software](/software/)
- [Healthcare](/healthcare/)
- [Telecommunications](/telecommunications/)
- [Media](/media/)
---
- [Contact Professional Services](/customer-experience/professional-services/)
##### [Demo](/demo/)
##### Resources
- [Blog](/blog/)
- [Events and webinars](/company/events/)
- [Training and certification](https://training.zendesk.com)
- [Community](/zendesk-community/)
- [Professional services](/customer-experience/professional-services/#professional-services/)
- [What’s New with Zendesk](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [API and developers](/developers/)
- [CX Trends](https://cxtrends.zendesk.com/)
- [Partners](/partner/)
- [Customer stories](/why-zendesk/customers/)
- [Newsroom](/newsroom/)
- [Trust and security](/trust-center/)
##### Company
[About
us](/about/)[Newsroom](/newsroom/)[Events](/company/events/)[Careers](https://jobs.zendesk.com/)[Diversity
& Inclusion](/diversity-inclusion/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)
##### Language
[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
(India)](https://www.zendesk.com/in/)[English
(Singapore)](https://www.zendesk.com/sg/)[日本語](https://www.zendesk.co.jp/)[한국어](https://www.zendesk.kr/)[繁體中文
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Company
[About
us](/about/)[Newsroom](/newsroom/)[Events](/company/events/)[Careers](https://jobs.zendesk.com/)[Diversity
& Inclusion](/diversity-inclusion/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)
[Contact us](/contact/)
Language
[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
(India)](https://www.zendesk.com/in/)[English
(Singapore)](https://www.zendesk.com/sg/)[日本語](https://www.zendesk.co.jp/)[한국어](https://www.zendesk.kr/)[繁體中文
(台灣)](https://www.zendesk.tw/)[繁體中文
(香港特區)](https://www.zendesk.hk/)[ไทย](https://www.zendesk.com/th/)
[/](/)
Products
[Zendesk for serviceThe complete service
solution](/service/)
Features
- [Messaging and live chat](/service/messaging/)
- [AI and automation](/service/ai/)
- [Data privacy and protection](/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Agent workspace](/service/agent-workspace/)
- [Voice](/service/voice/)
- [Workforce engagement](/service/workforce-engagement-management/)
Enhance your workflows
---
[Zendesk Sunshine](/platform/)[Zendesk for sales](/sell/)[Employee
experience](/employee-experience/)[Marketplace](/marketplace/)
[Take a quick tour](/demo/)
Pricing
[Zendesk for serviceThe complete service solution](/pricing/)[Zendesk for
salesThe modern sales solution](/pricing/sales/)
Solutions
Business
- [Enterprise](/enterprise/)
- [Small and medium businesses](/smb/)
- [Startups](/startups/)
- [Conversational CRM](/conversational-crm/)
Industries
- [Retail](/retail/)
- [Financial Services](/financial-services/)
- [Education](/education/)
- [Government](/government/)
- [Transportation](/transportation/)
- [Manufacturing](/manufacturing/)
- [Software](/software/)
- [Healthcare](/healthcare/)
- [Telecommunications](/telecommunications/)
- [Media](/media/)
---
Need more help? [Contact Professional
Services](/customer-experience/professional-services/)
#### Zendesk customers
Find out how major companies worldwide use Zendesk to power their businesses.
[Explore case studies](/why-zendesk/customers/)
[Demo](/demo/)
Resources
- [Blog](/blog/)
- [Events and webinars](/company/events/)
- [Training and certification](https://training.zendesk.com)
- [Community](/zendesk-community/)
- [Professional services](/customer-experience/professional-services/#professional-services/)
- [What’s New with Zendesk](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [API and developers](/developers/)
- [CX Trends](https://cxtrends.zendesk.com/)
- [Partners](/partner/)
- [Customer stories](/why-zendesk/customers/)
- [Newsroom](/newsroom/)
- [Trust and security](/trust-center/)
#### Zendesk Relate On Demand
Get the latest Zendesk AI product news plus exclusive sessions on AI-powered CX,
EX, and Workforce Engagement.
[Watch
now](https://virtualevents.zendesk.com/series/relate-24-od/landing_page?utm_source=amernavpromo_od)
[Free trialFree trial](/register/)
# AI-first service. Catered to humans.
Customers and employees are more than interactions, they're human. Give them
faster, more personalized experiences using AI trained in the art of customer
service.
[Start your free trialStart your free trial](/register/)[View demoView
demo](/demo/)
New
## Zendesk Relate 2024
The future of CX is here. We invited big thinkers to think bigger at Relate,
where we announced our latest products: AI agents, agent copilot, workforce
management, quality assurance, and next generation AI features.
[/service/ai/](/service/ai/)
### Artificial intelligence
#### Complete your CX with AI
Amaze customers, support your team, and transform your business with Zendesk
AI—the complete AI solution for customer experience.
[Explore new features](/service/ai/)
[/service/ai/ai-agents/](/service/ai/ai-agents/)
### AI-powered bots
#### Make room for AI agents
Meet Zendesk AI agents, the most autonomous bots in CX. They know how to work
alone and alongside your human agents.
[Explore AI agents](/service/ai/ai-agents/)
[/service/workforce-engagement-management/](/service/workforce-engagement-management/)
### Workforce engagement management
#### Maximize team performance
AI-powered Zendesk workforce management and quality assurance optimize team
productivity and elevate your service.
[Explore new features](/service/workforce-engagement-management/)
## Take a quick tour
Experience Zendesk like your agents will. Our customer service solution comes
with everything you need to provide exceptional support.
#### See Zendesk in action
Let's see how a furniture store provides great customer support with Zendesk.
[Start tourStart tour](#)
## Zendesk for Service
## Perfect the customer experience
## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
## Personalize all conversations
> “We love Zendesk because their API allows us to explore ways to get customer
> data in front of agents in ways that create a smoother, more personalized
> experience.”
*Addie Wallace
Senior Director of Brand Marketing
[Read customer story](/customer/wine-com/)*
## Anticipate requests with AI
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/wine-com/)*
## Adapt to changing needs
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*
## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
## Personalize all conversations
> “We love Zendesk because their API allows us to explore ways to get customer
> data in front of agents in ways that create a smoother, more personalized
> experience.”
*Addie Wallace
Senior Director of Brand Marketing
[Read customer story](/customer/wine-com/)*
## Anticipate requests with AI
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/wine-com/)*
## Adapt to changing needs
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*
## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
[Start your free trialStart your free trial](/register/)
## Take your support personally
For long-term loyalty, every customer should feel like your only one. Zendesk
for Service offers the support features you need to keep customers coming back.
[Explore all featuresExplore all features](/service/)
## Resources
---
[Featured Product A powerful, flexible platform Whether you bring your own code
or configure in a few clicks, Zendesk is easily modified to meet your unique
business needs.](/platform/)
[ReportCX Trends 2024Immersive CX is the future of successful
businesses.](https://cxtrends.zendesk.com/)[Guide • 1 min readZendesk AI: the
service superpowerFind out how AI can lighten your team’s
load.](/blog/zendesk-ai/)[Article • 16 min readWhat is customer support?Decode
the term, and get 10 tips for
improvement.](/blog/customer-support-vs-customer-service/)
### Exceed every customer expectation
[Free trialFree trial](/register/)[Get a demoGet a demo](/demo/)
## Return on investment
---
## Maximize your ROI
You’ll save time and money with Zendesk. Don’t take it from us; take it from
Forrester. Their Total Economic Impact™ (TEI) study showed 286% return on
investment over three years.
[Read the full report](/blog/total-economic-impact-of-zendesk/)
- 
### Improve time to value
Zendesk works out of the box. Solve customer problems right away, rather than
configuring complex software.
- 
### Reduce effort per ticket
Self-service and automation deflect up to 15% of agent contacts. Resolve
remaining tickets faster with rich customer insights.
- 
### Keep costs low
You don’t need a developer army to start using Zendesk, or an influx of agents
to keep using it. Efficiency and automation are baked in.
### 286%
Average ROI
Customers achieved over three years
### $20
Million
Net present value customers reached over three years
### 2
Months
Time it took for customers to receive payback
## Our awards
## Recognized by leading industry leaders
## Join the best
## Powering 100,000+ of the best customer experiences
[Start your free trialStart your free trial](/register/)[View demoView
demo](/demo/)
[Start free trial](/register/)
###### Products
- [Pricing](/pricing/)
- [Zendesk for Service](/service/)
- [Zendesk for Sales](/sales/)
- [Integrations](/marketplace/)
- [System status](https://status.zendesk.com/)
- [Sign in](/login/)
- [Zendesk for Enterprise](/enterprise/)
- [Zendesk for Small Business](/smb/)
- [Zendesk for Startups](/startups/)
- [Zendesk Benchmark](/benchmark/)
###### Features
- [Messaging and live chat](/service/messaging/)
- [AI and automation](/service/ai/)
- [AI agents](/service/ai/ai-agents/)
- [Advanced Data Privacy and Protection](/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Ticketing](/service/ticketing-system/)
- [Knowledge base](/service/help-center/knowledge-base-software/)
- [Voice](/service/voice/)
- [Community forums](/service/community-forum/)
- [Reporting and analytics](/service/analytics/)
- [Workforce management](/service/workforce-management/)
- [Quality assurance](/service/quality-assurance/)
###### Resources
- [Security](/trust-center/)
- [Support](https://support.zendesk.com/hc/en-us/)
- [Blog](/blog/)
- [Training](https://training.zendesk.com/)
- [Partners](/partner/)
- [Events and webinars](/company/events/)
- [Professional services](/customer-experience/)
- [Customer stories](/why-zendesk/customers/)
- [What is CRM?](/sell/crm/what-is-crm/)
- [CRM software guide](/sell/crm/)
###### Company
- [About us](/about/)
- [Newsroom](/newsroom/)
- [What is Zendesk?](/what-is-zendesk/)
- [Careers](https://jobs.zendesk.com/)
- [Diversity and inclusion](/diversity-inclusion/)
- [Accessibility Plan](/company/policies-and-guidelines/accessibility-plan/)
- [Zendesk Foundation](https://www.zendesk.org/)
- [Legal](/company/legal/)
###### Trending
- [CX Trends 2024](/customer-experience-trends/) New
- [Product updates](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [ROI calculator](/suite-roi-tool/)
- [Sustainability report](/sustainability/)
- [Join our research panel](/experience-research-panel/)
- [Customer service software](/service/ticketing-system/customer-service-management-software/)
- [Ticketing system software](/service/help-desk-software/ticketing-system/)
- [Live chat software](/service/messaging/live-chat/)
- [Forum software](/service/help-center/community-software/)
- [Help desk software](/service/help-desk-software/)
###### How can we help? [Contact us.](/contact/)
- [//www.twitter.com/zendesk](//www.twitter.com/zendesk)
- [//www.facebook.com/zendesk](//www.facebook.com/zendesk)
- [//www.linkedin.com/company/zendesk](//www.linkedin.com/company/zendesk)
- [//www.youtube.com/zendesk](//www.youtube.com/zendesk)
- [//www.instagram.com/zendesk](//www.instagram.com/zendesk)
- [//www.tiktok.com/@zendesk](//www.tiktok.com/@zendesk)
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Click for sound
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After · July 2024
Extracted page copy (markdown)
[Skip to main content](#main-content)
**AI for CX Best Practices Guide** Unlock the power of AI for CX across every
layer of your support operation
[Get your free
guide](/mc/intelligent-cx?utm_source=homepage&utm_medium=webpromo&utm_campaign=2024_q2_aipcx_eyebrowpromo)
[/](/)
##### Products
[Zendesk for serviceThe complete service solution](/service/)
Features
- [Messaging and live chat](/service/messaging/)
- [AI and automation](/service/ai/)
- [Data privacy and protection](/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Agent workspace](/service/agent-workspace/)
- [Voice](/service/voice/)
- [Workforce engagement](/service/workforce-engagement-management/)
---
Enhance your workflows
- [Zendesk Sunshine](/platform/)
- [Zendesk for sales](/sell/)
- [Employee experience](/employee-experience/)
- [Marketplace](/marketplace/)
##### Pricing
[Zendesk for serviceThe complete service solution](/pricing/)[Zendesk for
salesThe modern sales solution](/pricing/sales/)
##### Solutions
Business
- [Enterprise](/enterprise/)
- [Small and medium businesses](/smb/)
- [Startups](/startups/)
- [Conversational CRM](/conversational-crm/)
Industries
- [Retail](/retail/)
- [Financial Services](/financial-services/)
- [Education](/education/)
- [Government](/government/)
- [Transportation](/transportation/)
- [Manufacturing](/manufacturing/)
- [Software](/software/)
- [Healthcare](/healthcare/)
- [Telecommunications](/telecommunications/)
- [Media](/media/)
---
- [Contact Professional Services](/customer-experience/professional-services/)
##### [Demo](/demo/)
##### Resources
- [Blog](/blog/)
- [Events and webinars](/company/events/)
- [Training and certification](https://training.zendesk.com)
- [Community](/zendesk-community/)
- [Professional services](/customer-experience/professional-services/#professional-services/)
- [What’s New with Zendesk](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [API and developers](/developers/)
- [CX Trends](https://cxtrends.zendesk.com/)
- [Partners](/partner/)
- [Customer stories](/why-zendesk/customers/)
- [Newsroom](/newsroom/)
- [Trust and security](/trust-center/)
##### Company
[About
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& Inclusion](/diversity-inclusion/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)
##### Language
[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
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Company
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& Inclusion](/diversity-inclusion/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)
[Contact us](/contact/)
Language
[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
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- [Workforce engagement](/service/workforce-engagement-management/)
Enhance your workflows
---
[Zendesk Sunshine](/platform/)[Zendesk for sales](/sell/)[Employee
experience](/employee-experience/)[Marketplace](/marketplace/)
[Take a quick tour](/demo/)
Pricing
[Zendesk for serviceThe complete service solution](/pricing/)[Zendesk for
salesThe modern sales solution](/pricing/sales/)
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Business
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---
Need more help? [Contact Professional
Services](/customer-experience/professional-services/)
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Find out how major companies worldwide use Zendesk to power their businesses.
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# AI-first service. Catered to humans.
Customers and employees are more than interactions, they're human. Give them
faster, more personalized experiences using AI trained in the art of customer
service.
[Start your free trialStart your free trial](/register/)[View demoView
demo](/demo/)
## Take a quick tour
Experience Zendesk like your agents will. Our customer service solution comes
with everything you need to provide exceptional support.
#### See Zendesk in action
Let's see how a furniture store provides great customer support with Zendesk.
[Start tourStart tour](#)
## Zendesk for Service
## Perfect the customer experience
## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
## Personalize all conversations
> “We love Zendesk because their API allows us to explore ways to get customer
> data in front of agents in ways that create a smoother, more personalized
> experience.”
*Addie Wallace
Senior Director of Brand Marketing
[Read customer story](/customer/wine-com/)*
## Anticipate requests with AI
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/wine-com/)*
## Adapt to changing needs
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*
## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
## Personalize all conversations
> “We love Zendesk because their API allows us to explore ways to get customer
> data in front of agents in ways that create a smoother, more personalized
> experience.”
*Addie Wallace
Senior Director of Brand Marketing
[Read customer story](/customer/wine-com/)*
## Anticipate requests with AI
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/wine-com/)*
## Adapt to changing needs
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*
## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
[Start your free trialStart your free trial](/register/)
## Take your support personally
For long-term loyalty, every customer should feel like your only one. Zendesk
for Service offers the support features you need to keep customers coming back.
[Explore all featuresExplore all features](/service/)
## Resources
---
[Featured Product A powerful, flexible platform Whether you bring your own code
or configure in a few clicks, Zendesk is easily modified to meet your unique
business needs.](/platform/)
[ReportCX Trends 2024Immersive CX is the future of successful
businesses.](https://cxtrends.zendesk.com/)[Guide • 1 min readZendesk AI: the
service superpowerFind out how AI can lighten your team’s
load.](/blog/zendesk-ai/)[Article • 16 min readWhat is customer support?Decode
the term, and get 10 tips for
improvement.](/blog/customer-support-vs-customer-service/)
### Exceed every customer expectation
[Free trialFree trial](/register/)[Get a demoGet a demo](/demo/)
## Return on investment
---
## Maximize your ROI
You’ll save time and money with Zendesk. Don’t take it from us; take it from
Forrester. Their Total Economic Impact™ (TEI) study showed 286% return on
investment over three years.
[Read the full report](/blog/total-economic-impact-of-zendesk/)
- 
### Improve time to value
Zendesk works out of the box. Solve customer problems right away, rather than
configuring complex software.
- 
### Reduce effort per ticket
Self-service and automation deflect up to 15% of agent contacts. Resolve
remaining tickets faster with rich customer insights.
- 
### Keep costs low
You don’t need a developer army to start using Zendesk, or an influx of agents
to keep using it. Efficiency and automation are baked in.
### 286%
Average ROI
Customers achieved over three years
### $20
Million
Net present value customers reached over three years
### 2
Months
Time it took for customers to receive payback
## Our awards
## Recognized by leading industry leaders
## Join the best
## Powering 100,000+ of the best customer experiences
[Start your free trialStart your free trial](/register/)[View demoView
demo](/demo/)
[Start free trial](/register/)
###### Products
- [Pricing](/pricing/)
- [Zendesk for Service](/service/)
- [Zendesk for Sales](/sales/)
- [Integrations](/marketplace/)
- [System status](https://status.zendesk.com/)
- [Sign in](/login/)
- [Zendesk for Enterprise](/enterprise/)
- [Zendesk for Small Business](/smb/)
- [Zendesk for Startups](/startups/)
- [Zendesk Benchmark](/benchmark/)
###### Features
- [Messaging and live chat](/service/messaging/)
- [AI and automation](/service/ai/)
- [AI agents](/service/ai/ai-agents/)
- [Advanced Data Privacy and Protection](/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Ticketing](/service/ticketing-system/)
- [Knowledge base](/service/help-center/knowledge-base-software/)
- [Voice](/service/voice/)
- [Community forums](/service/community-forum/)
- [Reporting and analytics](/service/analytics/)
- [Workforce management](/service/workforce-management/)
- [Quality assurance](/service/quality-assurance/)
###### Resources
- [Security](/trust-center/)
- [Support](https://support.zendesk.com/hc/en-us/)
- [Blog](/blog/)
- [Training](https://training.zendesk.com/)
- [Partners](/partner/)
- [Events and webinars](/company/events/)
- [Professional services](/customer-experience/)
- [Customer stories](/why-zendesk/customers/)
- [What is CRM?](/sell/crm/what-is-crm/)
- [CRM software guide](/sell/crm/)
###### Company
- [About us](/about/)
- [Newsroom](/newsroom/)
- [What is Zendesk?](/what-is-zendesk/)
- [Careers](https://jobs.zendesk.com/)
- [Diversity and inclusion](/diversity-inclusion/)
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- [Zendesk Foundation](https://www.zendesk.org/)
- [Zendesk Ventures](/ventures/)
- [Legal](/company/legal/)
###### Trending
- [CX Trends 2024](/customer-experience-trends/) New
- [Product updates](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [ROI calculator](/suite-roi-tool/)
- [Sustainability report](/sustainability/)
- [Join our research panel](/experience-research-panel/)
- [Customer service software](/service/ticketing-system/customer-service-management-software/)
- [Ticketing system software](/service/help-desk-software/ticketing-system/)
- [Live chat software](/service/messaging/live-chat/)
- [Forum software](/service/help-center/community-software/)
- [Help desk software](/service/help-desk-software/)
###### How can we help? [Contact us.](/contact/)
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