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Before · December 2024
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[Skip to main content](#main-content)
**CX Trends 2025 report:** Five key trends that transform your CX with
human-centric AI.
[Get the
report](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=eyebrow&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_eyebrow)
[/](/)
[Start free trialStart free trial](/register/)
##### Products
[Zendesk for serviceThe complete service solution](/service/)
Features
- [Messaging and live chat](/service/messaging/)
- [AI and automation](/service/ai/)
- [Data privacy and protection](/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Agent workspace](/service/agent-workspace/)
- [Voice](/service/voice/)
- [Workforce engagement](/service/workforce-engagement-management/)
---
Enhance your workflows
- [Zendesk Sunshine](/platform/)
- [Employee service](/employee-service/)
- [Zendesk for sales](/sell/)
- [Marketplace](/marketplace/)
##### Pricing
[Zendesk for serviceThe complete service solution](/pricing/?ref=482)[Zendesk
for salesThe modern sales solution](/pricing/sales/)
##### Solutions
Business
- [Enterprise](/enterprise/)
- [Small and medium businesses](/smb/)
- [Startups](/startups/)
- [Conversational CRM](/conversational-crm/)
Industries
- [Retail](/retail/)
- [Financial Services](/financial-services/)
- [Education](/education/)
- [Government](/government/)
- [Transportation](/transportation/)
- [Manufacturing](/manufacturing/)
- [Software](/software/)
- [Healthcare](/healthcare/)
- [Telecommunications](/telecommunications/)
- [Media](/media/)
---
- [Contact Professional Services](/customer-experience/professional-services/)
##### [Demo](/demo/)
##### Resources
- [Blog](/blog/)
- [Events and webinars](/company/events/)
- [Training and certification](https://training.zendesk.com)
- [Community](/zendesk-community/)
- [Professional services](/customer-experience/professional-services/#professional-services/)
- [What’s New with Zendesk](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [API and developers](/developers/)
- [CX Trends](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=navigation&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_navigation)
- [Partners](/partner/)
- [Customer stories](/why-zendesk/customers/)
- [Newsroom](/newsroom/)
- [Trust and security](/trust-center/)
- [Help center](https://support.zendesk.com/hc/en-us/)
##### Company
[About
us](/about/)[Newsroom](/newsroom/)[Events](/company/events/)[Careers](https://jobs.zendesk.com/)[Diversity
& Inclusion](/diversity-inclusion/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)
##### Language
[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
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##### Contact
[Contact Sales](/contact/)[Help
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[Free trialFree trial](/register/)[Sign in](/login/)
[Sign in](/login/)
[Help center](https://support.zendesk.com/hc/en-us/)
Company
[About
us](/about/)[Newsroom](/newsroom/)[Events](/company/events/)[Careers](https://jobs.zendesk.com/)[Diversity
& Inclusion](/diversity-inclusion/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)
[Contact us](/contact/)
Language
[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
(India)](https://www.zendesk.com/in/)[English
(Singapore)](https://www.zendesk.com/sg/)[日本語](https://www.zendesk.co.jp/)[한국어](https://www.zendesk.kr/)[繁體中文
(台灣)](https://www.zendesk.tw/)[繁體中文
(香港特區)](https://www.zendesk.hk/)[ไทย](https://www.zendesk.com/th/)
[/](/)
Products
[Zendesk for serviceThe complete service
solution](/service/)
Features
- [Messaging and live chat](/service/messaging/)
- [AI and automation](/service/ai/)
- [Data privacy and protection](/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Agent workspace](/service/agent-workspace/)
- [VoiceNew](/service/voice/)
- [Workforce engagement](/service/workforce-engagement-management/)
Enhance your workflows
---
[Zendesk Sunshine](/platform/)[Employee service](/employee-service/)[Zendesk for
sales](/sell/)[Marketplace](/marketplace/)

[Take a quick tour](/demo/)
Pricing
[Zendesk for serviceThe complete service solution](/pricing/?ref=482)[Zendesk
for salesThe modern sales solution](/pricing/sales/)
Solutions
Business
- [Enterprise](/enterprise/)
- [Small and medium businesses](/smb/)
- [Startups](/startups/)
- [Conversational CRM](/conversational-crm/)
Industries
- [Retail](/retail/)
- [Financial Services](/financial-services/)
- [Education](/education/)
- [Government](/government/)
- [Transportation](/transportation/)
- [Manufacturing](/manufacturing/)
- [Software](/software/)
- [Healthcare](/healthcare/)
- [Telecommunications](/telecommunications/)
- [Media](/media/)
---
Need more help? [Contact Professional
Services](/customer-experience/professional-services/)

#### Zendesk Relate
Join the world's top CX event in Las Vegas, March 25-27
[Register
now](https://zendeskrelate.com/?utm_medium=webpromo&utm_source=.com&utm_campaign=Direct_Organic_Direct_AMER_2024_Relate2025_nav_webpromo_.com)
[Demo](/demo/)
Resources
- [Blog](/blog/)
- [Events and webinars](/company/events/)
- [Training and certification](https://training.zendesk.com)
- [Community](/zendesk-community/)
- [Professional services](/customer-experience/professional-services/#professional-services/)
- [What’s New with Zendesk](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [API and developers](/developers/)
- [CX Trends](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=navigation&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_navigation)
- [Partners](/partner/)
- [Customer stories](/why-zendesk/customers/)
- [Newsroom](/newsroom/)
- [Trust and security](/trust-center/)
- [Help center](https://support.zendesk.com/hc/en-us/)

#### CX Trends 2025
Five key trends that transform your CX with human-centric AI
[Download the
report](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=navigation&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_navigation)
[Free trialFree trial](/register/)
# AI-first service. Catered to humans.
Customers and employees are more than interactions, they're human. Give them
faster, more personalized experiences using AI trained in the art of customer
service.
[Start your free trialStart your free trial](/register/)[View demoView
demo](/demo/)

## Take a quick tour
Experience Zendesk like your agents will. Our customer service solution comes
with everything you need to provide exceptional support.


#### See Zendesk in action
Let's see how a furniture store provides great customer support with Zendesk.
[Start tourStart tour](#)
## Zendesk for Service
## Perfect the customer experience


## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*


## Personalize all conversations
> “We love Zendesk because their API allows us to explore ways to get customer
> data in front of agents in ways that create a smoother, more personalized
> experience.”
*Addie Wallace
Senior Director of Brand Marketing
[Read customer story](/customer/wine-com/)*


## Anticipate requests with AI
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/wine-com/)*


## Adapt to changing needs
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*


## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*


## Personalize all conversations
> “We love Zendesk because their API allows us to explore ways to get customer
> data in front of agents in ways that create a smoother, more personalized
> experience.”
*Addie Wallace
Senior Director of Brand Marketing
[Read customer story](/customer/wine-com/)*


## Anticipate requests with AI
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/wine-com/)*


## Adapt to changing needs
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*


## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*





[Start your free trialStart your free trial](/register/)
## Take your support personally
For long-term loyalty, every customer should feel like your only one. Zendesk
for Service offers the support features you need to keep customers coming back.
[Explore all featuresExplore all features](/service/)
## Resources
---
[Featured Product A powerful, flexible platform Whether you bring your own code
or configure in a few clicks, Zendesk is easily modified to meet your unique
business needs.](/platform/)
[ReportCX Trends 2025Immersive CX is the future of successful
businesses.](https://cxtrends.zendesk.com?utm_medium=webpromo&utm_source=resources&utm_campaign=Other_Channel__AMER_2024_CXT-2025_webpromo_resources)[Guide
• 1 min readZendesk AI: the service superpowerFind out how AI can lighten your
team’s load.](/blog/zendesk-ai/)[Article • 16 min readWhat is customer
support?Decode the term, and get 10 tips for
improvement.](/blog/customer-support-vs-customer-service/)

### Exceed every customer expectation
[Free trialFree trial](/register/)[Get a demoGet a demo](/demo/)
## Return on investment
---
## Maximize your ROI
You’ll save time and money with Zendesk. Don’t take it from us; take it from
Forrester. Their Total Economic Impact™ (TEI) study showed 286% return on
investment over three years.
[Read the full report](/blog/total-economic-impact-of-zendesk/)
- 
### Improve time to value
Zendesk works out of the box. Solve customer problems right away, rather than
configuring complex software.
- 
### Reduce effort per ticket
Self-service and automation deflect up to 15% of agent contacts. Resolve
remaining tickets faster with rich customer insights.
- 
### Keep costs low
You don’t need a developer army to start using Zendesk, or an influx of agents
to keep using it. Efficiency and automation are baked in.
### 286%
Average ROI
Customers achieved over three years
### $20
Million
Net present value customers reached over three years
### 2
Months
Time it took for customers to receive payback
## Our awards
## Recognized by industry leaders

## Join the best
## Powering 100,000+ of the best customer experiences
[Free trialFree trial](/register/)[Get a demoGet a demo](/demo/)



###### Products
- [Pricing](/pricing/)
- [Zendesk for customer service](/service/)
- [Zendesk for employee service](/employee-service/)
- [Zendesk for sales](/sales/)
- [Integrations](/marketplace/)
- [System status](https://status.zendesk.com/)
- [Sign in](/login/)
- [Demo](/demo/)
- [Zendesk for Enterprise](/enterprise/)
- [Zendesk for Small Business](/smb/)
- [Zendesk for Startups](/startups/)
- [Zendesk Benchmark](/benchmark/)
###### Features
- [Messaging and live chat](/service/messaging/)
- [AI and automation](/service/ai/)
- [AI agents](/service/ai/ai-agents/)
- [Advanced Data Privacy and Protection](/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Ticketing system](/service/ticketing-system/)
- [Knowledge base](/service/help-center/knowledge-base-software/)
- [Voice](/service/voice/) New
- [Community forums](/service/community-forum/)
- [Reporting and analytics](/service/analytics/)
- [Workforce management](/service/workforce-management/)
- [Quality assurance](/service/quality-assurance/)
###### Resources
- [Security](/trust-center/)
- [Support](https://support.zendesk.com/hc/en-us/)
- [Blog](/blog/)
- [Training](https://training.zendesk.com/)
- [Partners](/partner/)
- [Events and webinars](/company/events/)
- [Professional services](/customer-experience/)
- [Customer stories](/why-zendesk/customers/)
- [What is CRM?](/sell/crm/what-is-crm/)
- [CRM software guide](/sell/crm/)
- [Help center](https://support.zendesk.com/hc/en-us/)
###### Company
- [About us](/about/)
- [Newsroom](/newsroom/)
- [What is Zendesk?](/what-is-zendesk/)
- [Careers](https://jobs.zendesk.com/)
- [Diversity and inclusion](/diversity-inclusion/)
- [Accessibility Plan](/company/policies-and-guidelines/accessibility-plan/)
- [Zendesk Foundation](https://www.zendesk.org/)
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- [Legal](/company/legal/)
###### Trending
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2025](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=footer&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_footer)
New
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- [ROI calculator](/suite-roi-tool/)
- [Sustainability report](/sustainability/)
- [Join our research panel](/experience-research-panel/)
- [Customer service software](/service/ticketing-system/customer-service-management-software/)
- [Help desk ticketing software](/service/help-desk-software/ticketing-system/)
- [Live chat software](/service/messaging/live-chat/)
- [Forum software](/service/help-center/community-software/)
- [Help desk software](/service/help-desk-software/)
###### How can we help? [Contact us.](/contact/)
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After · January 2025
Extracted page copy (markdown)
[Skip to main content](#main-content)
**Zendesk Relate** Join the world's top CX event in Las Vegas, March 25-27
[Register
now](https://zendeskrelate.com/?utm_medium=webpromo&utm_source=.com&utm_campaign=Direct_Organic_Direct_AMER_2024_Relate2025_eyebrow_webpromo_.com)
[/](/)
[Start free trialStart free trial](/register/)
##### Products
[Zendesk for serviceThe complete service solution](/service/)
Features
- [Messaging and live chat](/service/messaging/)
- [AI and automation](/service/ai/)
- [Data privacy and protection](/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Agent workspace](/service/agent-workspace/)
- [Voice](/service/voice/)
- [Workforce engagement](/service/workforce-engagement-management/)
---
Enhance your workflows
- [Zendesk Sunshine](/platform/)
- [Employee service](/employee-service/)
- [Zendesk for sales](/sell/)
- [Marketplace](/marketplace/)
##### Pricing
[Zendesk for serviceThe complete service solution](/pricing/featured/)[Zendesk
for salesThe modern sales solution](/pricing/sales/)
##### Solutions
Business
- [Enterprise](/enterprise/)
- [Small and medium businesses](/smb/)
- [Startups](/startups/)
- [Conversational CRM](/conversational-crm/)
Industries
- [Retail](/retail/)
- [Financial Services](/financial-services/)
- [Education](/education/)
- [Government](/government/)
- [Transportation](/transportation/)
- [Manufacturing](/manufacturing/)
- [Software](/software/)
- [Healthcare](/healthcare/)
- [Telecommunications](/telecommunications/)
- [Media](/media/)
---
- [Contact Professional Services](/customer-experience/professional-services/)
##### [Demo](/demo/)
##### Resources
- [Blog](/blog/)
- [Events and webinars](/company/events/)
- [Training and certification](https://training.zendesk.com)
- [Community](/zendesk-community/)
- [Professional services](/customer-experience/professional-services/#professional-services/)
- [What’s New with Zendesk](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [API and developers](/developers/)
- [CX Trends](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=navigation&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_navigation)
- [Partners](/partner/)
- [Customer stories](/why-zendesk/customers/)
- [Newsroom](/newsroom/)
- [Trust and security](/trust-center/)
- [Zendesk Help center](https://support.zendesk.com/hc/en-us/)
##### Company
[About
us](/about/)[Newsroom](/newsroom/)[Events](/company/events/)[Careers](https://jobs.zendesk.com/)[Diversity
& Inclusion](/diversity-inclusion/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)
##### Language
[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
(India)](https://www.zendesk.com/in/)[English
(Singapore)](https://www.zendesk.com/sg/)[日本語](https://www.zendesk.co.jp/)[한국어](https://www.zendesk.kr/)[繁體中文
(台灣)](https://www.zendesk.tw/)[繁體中文
(香港特區)](https://www.zendesk.hk/)[ไทย](https://www.zendesk.com/th/)
##### Contact
[Contact Sales](/contact/)[Zendesk Help
center](https://support.zendesk.com/hc/en-us/?_ga=2.87833242.389796813.1713143946-1911925190.1713145373&_gl=1*iyltmf*_ga*MTkxMTkyNTE5MC4xNzEzMTQ1Mzcz*_ga_FBP7C61M6Z*MTcxMzUwODI0Ny4zMy4xLjE3MTM1MDgyNzAuMzcuMC4w/)
[Free trialFree trial](/register/)[Sign in](/login/)
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Enhance your workflows
---
[Zendesk Sunshine](/platform/)[Employee service](/employee-service/)[Zendesk for
sales](/sell/)[Marketplace](/marketplace/)

[Take a quick tour](/demo/)
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for salesThe modern sales solution](/pricing/sales/)
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Business
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---
Need more help? [Contact Professional
Services](/customer-experience/professional-services/)

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# AI-first service. Catered to humans.
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## Take a quick tour
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#### See Zendesk in action
Let's see how a furniture store provides great customer support with Zendesk.
[Start tourStart tour](#)
## Zendesk for Service
## Perfect the customer experience


## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*


## Personalize all conversations
> “We love Zendesk because their API allows us to explore ways to get customer
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*Addie Wallace
Senior Director of Brand Marketing
[Read customer story](/customer/wine-com/)*


## Anticipate requests with AI
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/wine-com/)*


## Adapt to changing needs
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*


## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*


## Personalize all conversations
> “We love Zendesk because their API allows us to explore ways to get customer
> data in front of agents in ways that create a smoother, more personalized
> experience.”
*Addie Wallace
Senior Director of Brand Marketing
[Read customer story](/customer/wine-com/)*


## Anticipate requests with AI
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/wine-com/)*


## Adapt to changing needs
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*


## Make good decisions with data
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*




Item 2 of 4

[Start your free trialStart your free trial](/register/)
## Take your support personally
For long-term loyalty, every customer should feel like your only one. Zendesk
for Service offers the support features you need to keep customers coming back.
[Explore all featuresExplore all features](/service/)
## Resources
---
[Featured Product A powerful, flexible platform Whether you bring your own code
or configure in a few clicks, Zendesk is easily modified to meet your unique
business needs.](/platform/)
[ReportCX Trends 2025Immersive CX is the future of successful
businesses.](https://cxtrends.zendesk.com?utm_medium=webpromo&utm_source=resources&utm_campaign=Other_Channel__AMER_2024_CXT-2025_webpromo_resources)[Guide
• 1 min readZendesk AI: the service superpowerFind out how AI can lighten your
team’s load.](/blog/zendesk-ai/)[Article • 16 min readWhat is customer
support?Decode the term, and get 10 tips for
improvement.](/blog/customer-support-vs-customer-service/)

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[Free trialFree trial](/register/)[Get a demoGet a demo](/demo/)
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---
## Maximize your ROI
You’ll save time and money with Zendesk. Don’t take it from us; take it from
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[Read the full report](/blog/total-economic-impact-of-zendesk/)
- 
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- 
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- 
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to keep using it. Efficiency and automation are baked in.
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Average ROI
Customers achieved over three years
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Million
Net present value customers reached over three years
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Months
Time it took for customers to receive payback
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## Join the best
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###### Products
- [Pricing](/pricing/featured/)
- [Zendesk for customer service](/service/)
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- [Zendesk Benchmark](/benchmark/)
###### Features
- [Messaging and live chat](/service/messaging/)
- [AI and automation](/service/ai/)
- [AI agents](/service/ai/ai-agents/)
- [Advanced Data Privacy and Protection](/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Ticketing system](/service/ticketing-system/)
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- [Voice](/service/voice/) New
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- [Reporting and analytics](/service/analytics/)
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