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Jul 2025 Call to action Content Design

Call to action changed to "Zendesk for contact center" from "AI and automation"

Small content change — ~5% of the page copy

Small visual change

Passages before

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11

Added

11

The captures, side by side

Before · May 2025

zendesk.com homepage in May 2025
Archived screenshot

Extracted page copy (markdown)

[Skip to main content](#main-content)

**Zendesk Relate Digital**

Take part  in the future of AI-powered service

[Watch
now](https://virtualevents.zendesk.com/series/relate-25-od/landing_page?utm_medium=webpromo&utm_source=.com&utm_campaign=Direct_Organic_Direct_AMER_2025_Relate2025_OD_eyebrow_webpromo_.com)

[/](/)

[Try for free](/register/)

##### Zendesk AI Agents

[Zendesk AI AgentsResolve customer and employee conversations across any
channel](/service/ai/ai-agents/)

- [AI agents](/service/ai/ai-agents/)
- [Zendesk AI](/service/ai/)
- [AI research](/blog/zendesk-ai/)
- [Trust and security](/customer-data-privacy-protection/)

##### Products

[Zendesk for customer serviceThe complete AI-powered solution](/service/)

Features

- [AI agents](/service/ai/ai-agents/)
- [AI and automation](/service/ai/)
- [Messaging and live chat](/service/messaging/)
- [Help center](/service/help-center/)
- [Voice](/service/voice/)
- [Quality assurance](/service/quality-assurance/)
- [Data privacy and protection](/customer-data-privacy-protection/)
- [Workforce management](/service/workforce-management/)

---

Enhance your workflows

- [Zendesk for employee serviceFeatured](/employee-service/)
- [Zendesk Platform](/platform/)
- [Integrations](/marketplace/)

##### Solutions

Business

- [Enterprise](/enterprise/)
- [Small business](/smb/)
- [Startups](/startups/)

Industries

- [Retail](/retail/)
- [Financial Services](/financial-services/)
- [Education](/education/)
- [Government](/government/)
- [Manufacturing](/manufacturing/)
- [Software](/software/)
- [Healthcare](/healthcare/)
- [Telecommunications](/telecommunications/)

---

- [Contact Professional Services](/customer-experience/professional-services/)

##### Resources

- [Trust and security](/trust-center/)
- [Events and webinars](/company/events/)
- [Customer stories](/why-zendesk/customers/)
- [Blog](/blog/)
- [CX Trends](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=navigation&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_navigation)
- [What’s New with Zendesk](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [Newsroom](/newsroom/)
- [API and developers](/developers/)
- [Partners](/partner/)
- [Professional services](/customer-experience/professional-services/#professional-services/)
- [Training and certifications](https://training.zendesk.com)
- [Zendesk Help center](https://support.zendesk.com/hc/en-us/)
- [Community](/zendesk-community/)

##### [Pricing](/pricing/featured/)

##### Company

[About
us](/about/)[Newsroom](/newsroom/)[Events](/company/events/)[Careers](https://www.zendesk.com/careers/)[Inclusion
& Belonging](/belonging/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)

##### Language

[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
(India)](https://www.zendesk.com/in/)[English
(Singapore)](https://www.zendesk.com/sg/)[日本語](https://www.zendesk.co.jp/)[한국어](https://www.zendesk.kr/)[繁體中文
(台灣)](https://www.zendesk.tw/)[繁體中文
(香港特區)](https://www.zendesk.hk/)

##### Contact

[Contact Sales](/contact/)[Zendesk Help
center](https://support.zendesk.com/hc/en-us/?_ga=2.87833242.389796813.1713143946-1911925190.1713145373&_gl=1*iyltmf*_ga*MTkxMTkyNTE5MC4xNzEzMTQ1Mzcz*_ga_FBP7C61M6Z*MTcxMzUwODI0Ny4zMy4xLjE3MTM1MDgyNzAuMzcuMC4w/)

[Try for free](/register/)[Sign in](/login/)

[Sign in](/login/)

[Zendesk Help center](https://support.zendesk.com/hc/en-us/)

Company

[About
us](/about/)[Newsroom](/newsroom/)[Events](/company/events/)[Careers](https://www.zendesk.com/careers/)[Inclusion
& Belonging](/belonging/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)

[Contact us](/contact/)

Language

[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
(India)](https://www.zendesk.com/in/)[English
(Singapore)](https://www.zendesk.com/sg/)[日本語](https://www.zendesk.co.jp/)[한국어](https://www.zendesk.kr/)[繁體中文
(台灣)](https://www.zendesk.tw/)[繁體中文
(香港特區)](https://www.zendesk.hk/)

[/](/)

Zendesk AI Agents

[Zendesk AI AgentsResolve customer and employee conversations across any
channel![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27352%27%20height=%27249%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)](/service/ai/ai-agents/)

- [AI agents](/service/ai/ai-agents/)
- [Zendesk AI](/service/ai/)
- [AI research](/blog/zendesk-ai/)
- [Trust and security](/customer-data-privacy-protection/)

Products

[Zendesk for customer serviceThe complete AI-powered
solution![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27352%27%20height=%27249%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)](/service/)

Features

- [AI agents](/service/ai/ai-agents/)
- [AI and automation](/service/ai/)
- [Messaging and live chat](/service/messaging/)
- [Help center](/service/help-center/)
- [Voice](/service/voice/)
- [Quality assurance](/service/quality-assurance/)
- [Data privacy and protection](/customer-data-privacy-protection/)
- [Workforce management](/service/workforce-management/)

Enhance your workflows

---

[Zendesk for employee serviceFeatured](/employee-service/)[Zendesk
Platform](/platform/)[Integrations](/marketplace/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27890%27%20height=%271280%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

[Take a quick tour](/demo/)

Solutions

Business

- [Enterprise](/enterprise/)
- [Small business](/smb/)
- [Startups](/startups/)

Industries

- [Retail](/retail/)
- [Financial Services](/financial-services/)
- [Education](/education/)
- [Government](/government/)
- [Manufacturing](/manufacturing/)
- [Software](/software/)
- [Healthcare](/healthcare/)
- [Telecommunications](/telecommunications/)

---

Need more help? [Contact Professional
Services](/customer-experience/professional-services/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27226%27%20height=%27168%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

#### Zendesk Relate Digital

Take part in the future of AI-powered service

[Watch
now](https://virtualevents.zendesk.com/series/relate-25-od/landing_page?utm_medium=webpromo&utm_source=.com&utm_campaign=Direct_Organic_Direct_AMER_2025_Relate2025_OD_nav_webpromo_.com)

Resources

- [Trust and security](/trust-center/)
- [Events and webinars](/company/events/)
- [Customer stories](/why-zendesk/customers/)
- [Blog](/blog/)
- [CX Trends](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=navigation&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_navigation)
- [What’s New with Zendesk](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [Newsroom](/newsroom/)
- [API and developers](/developers/)
- [Partners](/partner/)
- [Professional services](/customer-experience/professional-services/#professional-services/)
- [Training and certifications](https://training.zendesk.com)
- [Zendesk Help center](https://support.zendesk.com/hc/en-us/)
- [Community](/zendesk-community/)

[Pricing](/pricing/featured/)

[Try for free](/register/)[View demo](/demo/)

# Deliver beautifully simple service with Zendesk AI Agents

Powering over 10,000 AI customers and counting

Try for freeTry for free

Use your work email to connect customer emails, apps, and invite team members.

By checking this box, I agree to Zendesk contacting me with marketing-related
communications about Zendesk products, services, and events. I understand I may
unsubscribe at any time.

By submitting my personal data, I consent to Zendesk collecting, processing, and
storing my information in accordance with the [Zendesk Privacy
Notice](/company/agreements-and-terms/privacy-notice/).

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271930%27%20height=%271094%27/%3e)![](https://web-assets.zendesk.com/is/image/zendesk/Blockframe_Hero-1?fmt=webp-alpha&qlt=65&wid=1930)

## Trusted by 100,000+ companies

![Liberty
logo](https://web-assets.zendesk.com/is/image/zendesk/Liberty_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Shopify
logo](https://web-assets.zendesk.com/is/image/zendesk/Shopify_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Squarespace
logo](https://web-assets.zendesk.com/is/image/zendesk/Squarespace_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Uber
logo](https://web-assets.zendesk.com/is/image/zendesk/Uber_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Stanley
Black & Decker
logo](https://web-assets.zendesk.com/is/image/zendesk/StanleyBlackDecker_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Tesco
logo](https://web-assets.zendesk.com/is/image/zendesk/Tesco_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Lush
logo](https://web-assets.zendesk.com/is/image/zendesk/Lush_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Ingram
Micro
logo](https://web-assets.zendesk.com/is/image/zendesk/IngramMicro_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![GrubHub
logo](https://web-assets.zendesk.com/is/image/zendesk/Grubhub_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)

![Liberty
logo](https://web-assets.zendesk.com/is/image/zendesk/Liberty_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Shopify
logo](https://web-assets.zendesk.com/is/image/zendesk/Shopify_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Squarespace
logo](https://web-assets.zendesk.com/is/image/zendesk/Squarespace_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Uber
logo](https://web-assets.zendesk.com/is/image/zendesk/Uber_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Stanley
Black & Decker
logo](https://web-assets.zendesk.com/is/image/zendesk/StanleyBlackDecker_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Tesco
logo](https://web-assets.zendesk.com/is/image/zendesk/Tesco_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Lush
logo](https://web-assets.zendesk.com/is/image/zendesk/Lush_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Ingram
Micro
logo](https://web-assets.zendesk.com/is/image/zendesk/IngramMicro_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![GrubHub
logo](https://web-assets.zendesk.com/is/image/zendesk/Grubhub_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27476%27%20height=%27201%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/Logo_ZendeskRelate?fmt=webp-alpha&qlt=65)

We invited big thinkers to think bigger at Zendesk Relate in Las Vegas. Check
out our new products, empowering you to deliver exceptional customer and
employee experiences.

[Watch
now](https://virtualevents.zendesk.com/series/relate-25-od/landing_page?utm_medium=webpromo&utm_source=.com&utm_campaign=Direct_Organic_Direct_AMER_2025_Relate2025_OD_3pillar_webpromo_.com)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27800%27%20height=%27600%27/%3e)![](https://web-assets.zendesk.com/is/image/zendesk/Promo_Relate2025_Card_001?fmt=webp-alpha&qlt=65)

## Meet Zendesk agents

A fully connected team of AI and human agents, built for true resolutions.
Whether AI handles it instantly or copilot assists a human, every issue is
resolved.

[Explore AI agents](/service/ai/ai-agents/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27800%27%20height=%27600%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/Promo_Relate2025_Card_002?fmt=webp-alpha&qlt=65)

## Omnichannel resolutions including Voice

Zendesk Voice delivers seamless resolutions in any contact center. With advanced
call routing, intelligent IVR, automation, and AI, every call is resolved faster
and better.

[Explore Voice](/service/voice/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27800%27%20height=%27600%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/Promo_Relate2025_Card_003?fmt=webp-alpha&qlt=65)

## Resolutions for your workforce

Deliver AI-powered service across every department with an easy-to-use solution.
Resolve common requests instantly, automate workflows, and keep every employee
productive.

[Explore Zendesk for employee service](/employee-service/)

## Perfect the customer experience

![Thrasio](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”

*Gershwin Exeter

Vice President of Global Services

[Read customer story](/customer/thrasio/)*

![Libery](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “With Zendesk AI, I’m seeing an exciting opportunity to streamline and be
> more efficient. That will allow our team to have more time to work on projects
> of importance to the business, be it driving revenue or new sales channels.”

*Ian Hunt

Director of CX at Liberty London

[Read customer story](/customer/liberty-london/)*

![Khan
Academy](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”

*Laurie Leduc

Head of Community Support

[Read customer story](/customer/khan-academy/)*

![ZeroFox](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”

*Caitlin Wood

Vice President of Customer Operations

[Read customer story](/customer/zerofox/)*

![Thrasio](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”

*Gershwin Exeter

Vice President of Global Services

[Read customer story](/customer/thrasio/)*

![Libery](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “With Zendesk AI, I’m seeing an exciting opportunity to streamline and be
> more efficient. That will allow our team to have more time to work on projects
> of importance to the business, be it driving revenue or new sales channels.”

*Ian Hunt

Director of CX at Liberty London

[Read customer story](/customer/liberty-london/)*

![Khan
Academy](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”

*Laurie Leduc

Head of Community Support

[Read customer story](/customer/khan-academy/)*

![ZeroFox](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”

*Caitlin Wood

Vice President of Customer Operations

[Read customer story](/customer/zerofox/)*

![Thrasio](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”

*Gershwin Exeter

Vice President of Global Services

[Read customer story](/customer/thrasio/)*

![Libery](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![Khan
Academy](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![ZeroFox](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![Thrasio](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

## Our award-winning service solution

## Recognized by industry leaders

![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/zendesk/pages/home/Logo_Award_001.svg)

![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/zendesk/pages/home/Logo_Award_002.svg)

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![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/zendesk/pages/home/Logo_Award_004.svg)

## The complete customer service solution

Bring together customer conversations from all channels, giving agents the
context they need. Access dashboards and data easily for better service quality.
Start resolving requests automatically with Zendesk AI from day one.

[Explore customer service](/service/)

Watch video

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271044%27%20height=%27784%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/Photo_CustomerService?fmt=webp-alpha&qlt=65)

## Make employee service effortless

Our employee service solution with Zendesk AI makes it simple for teams to get
the help they need and stay efficient at scale.

[Explore employee service](/employee-service/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271484%27%20height=%271114%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/Photo_EmployeeService?fmt=webp-alpha&qlt=65)

## Additional resources

[Product FeaturedA powerful, flexible platform](/platform/)

[ReportCX Trends
2025](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=resources&utm_campaign=Other_Channel__AMER_2024_CXT-2025_webpromo_resources)

[GuideZendesk AI: the service superpower](/blog/zendesk-ai/)

[ArticleWhat is customer support?](/blog/customer-support-vs-customer-service/)

### Exceed every customer expectation

[Try for free](/register/)[Get a demo](/demo/)

## Return on investment

## Maximize your ROI

You’ll save time and money with Zendesk. But don’t take it from us; take it
from Forrester. Their Total Economic Impact™ (TEI) study showed 286% return on
investment over three years.

[Read the full report](/blog/total-economic-impact-of-zendesk/)

- ##### Improve time to value

Zendesk works out of the box. Solve customer problems right away, rather than
configuring complex software.

- ##### Reduce effort per ticket

Self-service and automation deflect up to 15% of agent contacts. Resolve
remaining tickets faster with rich customer insights.

- ##### Keep costs low

You don’t need a developer army to start using Zendesk, or an influx of agents
to keep using it. Efficiency and automation are baked in.

---

### 286%

Average ROI

Customers achieved over three years

### $20

Million

Net present value customers reached over three years

### 2

Months

Time it took for customers to receive payback

## The #1 service solution

## Powering 100,000+ of the best customer and employee experiences

[Try for free](/register/)[Get a demo](/demo/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271484%27%20height=%271112%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/Photo_ActionFooter?fmt=webp-alpha&qlt=65)

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[Skip to main content](#main-content)

**AI Masterclass 2025**

Learn how to adopt AI, scale automation, and drive real impact with AI agents.

[Register
now](https://virtualevents.zendesk.com/series/ai-masterclass-amer/landing_page?utm_source=eyebrow&utm_medium=webpromo&utm_campaign=AI-Masterclass-2025_NA_2025Q3)

[/](/)

[Try for free](/register/)

##### Zendesk AI Agents

[Zendesk AI AgentsResolve customer and employee conversations across any
channel](/service/ai/ai-agents/)

- [AI agents](/service/ai/ai-agents/)
- [Copilot](/service/ai/copilot/)
- [Zendesk AI](/service/ai/)
- [AI research](/blog/zendesk-ai/)
- [Trust and security](/customer-data-privacy-protection/)

##### Products

[Zendesk for customer serviceThe complete AI-powered solution](/service/)

Features

- [AI agents](/service/ai/ai-agents/)
- [Copilot](/service/ai/copilot/)
- [Ticketing](/service/ticketing-system/)
- [Messaging and live chat](/service/messaging/)
- [Help center](/service/help-center/)
- [Voice](/service/voice/)
- [Quality assurance](/service/quality-assurance/)
- [Data privacy and protection](/customer-data-privacy-protection/)
- [Workforce management](/service/workforce-management/)

---

Enhance your workflows

- [Zendesk for employee serviceFeatured](/employee-service/)
- [Zendesk for contact center](/service/contact-center/)
- [Zendesk Platform](/platform/)
- [Integrations](/marketplace/)

##### Solutions

Business

- [Enterprise](/business/enterprise/)
- [Small business](/smb/)
- [Startups](/business/startups/)

Industries

- [Retail](/retail/)
- [Financial Services](/financial-services/)
- [Education](/education/)
- [Government](/government/)
- [Manufacturing](/manufacturing/)
- [Software](/software/)
- [Healthcare](/healthcare/)
- [Telecommunications](/telecommunications/)

---

- [Contact Professional Services](/customer-experience/professional-services/)

##### Resources

- [Trust and security](/trust-center/)
- [Events and webinars](/company/events/)
- [Customer stories](/why-zendesk/customers/)
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- [Community](/zendesk-community/)

##### [Pricing](/pricing/featured/)

##### Company

[About
us](/about/)[Newsroom](/newsroom/)[Events](/company/events/)[Careers](https://www.zendesk.com/careers/)[Inclusion
& Belonging](/belonging/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)

##### Language

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[About
us](/about/)[Newsroom](/newsroom/)[Events](/company/events/)[Careers](https://www.zendesk.com/careers/)[Inclusion
& Belonging](/belonging/)[Accessibility
Plan](/company/policies-and-guidelines/accessibility-plan/)[Sustainability](/sustainability/)[Zendesk
Foundation](https://www.zendesk.org/)[Legal](/company/legal/)

[Contact us](/contact/)

Language

[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
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(India)](https://www.zendesk.com/in/)[English
(Singapore)](https://www.zendesk.com/sg/)[日本語](https://www.zendesk.co.jp/)[한국어](https://www.zendesk.kr/)[繁體中文
(台灣)](https://www.zendesk.tw/)[繁體中文
(香港特區)](https://www.zendesk.hk/)

[/](/)

Zendesk AI Agents

[Zendesk AI AgentsResolve customer and employee conversations across any
channel![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27352%27%20height=%27249%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)](/service/ai/ai-agents/)

- [AI agents](/service/ai/ai-agents/)
- [Copilot](/service/ai/copilot/)
- [Zendesk AI](/service/ai/)
- [AI research](/blog/zendesk-ai/)
- [Trust and security](/customer-data-privacy-protection/)

Products

[Zendesk for customer serviceThe complete AI-powered
solution![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27352%27%20height=%27249%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)](/service/)

Features

- [AI agents](/service/ai/ai-agents/)
- [Copilot](/service/ai/copilot/)
- [Ticketing](/service/ticketing-system/)
- [Messaging and live chat](/service/messaging/)
- [Help center](/service/help-center/)
- [Voice](/service/voice/)
- [Quality assurance](/service/quality-assurance/)
- [Data privacy and protection](/customer-data-privacy-protection/)
- [Workforce management](/service/workforce-management/)

Enhance your workflows

---

[Zendesk for employee serviceFeatured](/employee-service/)[Zendesk for contact
center](/service/contact-center/)[Zendesk
Platform](/platform/)[Integrations](/marketplace/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27890%27%20height=%271280%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

[Take a quick tour](/demo/)

Solutions

Business

- [Enterprise](/business/enterprise/)
- [Small business](/smb/)
- [Startups](/business/startups/)

Industries

- [Retail](/retail/)
- [Financial Services](/financial-services/)
- [Education](/education/)
- [Government](/government/)
- [Manufacturing](/manufacturing/)
- [Software](/software/)
- [Healthcare](/healthcare/)
- [Telecommunications](/telecommunications/)

---

Need more help? [Contact Professional
Services](/customer-experience/professional-services/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27226%27%20height=%27168%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

#### AI Masterclass 2025

Learn how to adopt AI, scale automation, and drive real impact with AI agents.

[Register
now](https://virtualevents.zendesk.com/series/ai-masterclass-amer/landing_page?utm_source=navigation&utm_medium=webpromo&utm_campaign=AI-Masterclass-2025_NA_2025Q3)

Resources

- [Trust and security](/trust-center/)
- [Events and webinars](/company/events/)
- [Customer stories](/why-zendesk/customers/)
- [Blog](/blog/)
- [CX Trends](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=navigation&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_navigation)
- [What’s New with Zendesk](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [Newsroom](/newsroom/)
- [API and developers](/developers/)
- [Partners](/partner/)
- [Professional services](/customer-experience/professional-services/#professional-services/)
- [Training and certifications](https://training.zendesk.com)
- [Zendesk Help center](https://support.zendesk.com/hc/en-us/)
- [Community](/zendesk-community/)

[Pricing](/pricing/featured/)

[Try for free](/register/)[View demo](/demo/)

# Deliver beautifully simple service with Zendesk AI Agents

Powering over 10,000 AI customers and counting

Use your work email to connect customer emails, apps, and invite team members.

Try for free

I agree to Zendesk contacting me with marketing-related communications.

By submitting, I agree to Zendesk's [Privacy
Notice](/company/agreements-and-terms/privacy-notice/).

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271930%27%20height=%271094%27/%3e)![](https://web-assets.zendesk.com/is/image/zendesk/Blockframe_Hero-1?fmt=webp-alpha&qlt=65&wid=1930)

## Trusted by 100,000+ companies

![Liberty
logo](https://web-assets.zendesk.com/is/image/zendesk/Liberty_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Squarespace
logo](https://web-assets.zendesk.com/is/image/zendesk/Squarespace_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Uber
logo](https://web-assets.zendesk.com/is/image/zendesk/Uber_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Stanley
Black & Decker
logo](https://web-assets.zendesk.com/is/image/zendesk/StanleyBlackDecker_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Tesco
logo](https://web-assets.zendesk.com/is/image/zendesk/Tesco_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Lush
logo](https://web-assets.zendesk.com/is/image/zendesk/Lush_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Ingram
Micro
logo](https://web-assets.zendesk.com/is/image/zendesk/IngramMicro_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![GrubHub
logo](https://web-assets.zendesk.com/is/image/zendesk/Grubhub_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)

![Liberty
logo](https://web-assets.zendesk.com/is/image/zendesk/Liberty_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Squarespace
logo](https://web-assets.zendesk.com/is/image/zendesk/Squarespace_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Uber
logo](https://web-assets.zendesk.com/is/image/zendesk/Uber_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Stanley
Black & Decker
logo](https://web-assets.zendesk.com/is/image/zendesk/StanleyBlackDecker_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Tesco
logo](https://web-assets.zendesk.com/is/image/zendesk/Tesco_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Lush
logo](https://web-assets.zendesk.com/is/image/zendesk/Lush_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![Ingram
Micro
logo](https://web-assets.zendesk.com/is/image/zendesk/IngramMicro_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)![GrubHub
logo](https://web-assets.zendesk.com/is/image/zendesk/Grubhub_Default?$primary=%2311110D&$secondary=%235d5d59&$tertiary=%23777773&fmt=webp-alpha&qlt=65&scale=2)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27476%27%20height=%27201%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/Logo_ZendeskRelate?fmt=webp-alpha&qlt=65)

We invited big thinkers to think bigger at Zendesk Relate in Las Vegas. Check
out our new products, empowering you to deliver exceptional customer and
employee experiences.

[Watch
now](https://virtualevents.zendesk.com/series/relate-25-od/landing_page?utm_medium=webpromo&utm_source=.com&utm_campaign=Direct_Organic_Direct_AMER_2025_Relate2025_OD_3pillar_webpromo_.com)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27800%27%20height=%27600%27/%3e)![](https://web-assets.zendesk.com/is/image/zendesk/Promo_Relate2025_Card_001?fmt=webp-alpha&qlt=65)![](https://web-assets.zendesk.com/is/image/zendesk/Promo_Relate2025_Card_001?fmt=webp-alpha&qlt=65)

#### Meet Zendesk agents

A fully connected team of AI and human agents, built for true resolutions.
Whether AI handles it instantly or copilot assists a human, every issue is
resolved.

[Explore AI agents](/service/ai/ai-agents/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27800%27%20height=%27600%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/Promo_Relate2025_Card_002?fmt=webp-alpha&qlt=65)

#### Omnichannel resolutions including Voice

Zendesk Voice delivers seamless resolutions in any contact center. With advanced
call routing, intelligent IVR, automation, and AI, every call is resolved faster
and better.

[Explore Voice](/service/voice/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27800%27%20height=%27600%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/Promo_Relate2025_Card_003?fmt=webp-alpha&qlt=65)

#### Resolutions for your workforce

Deliver AI-powered service across every department with an easy-to-use solution.
Resolve common requests instantly, automate workflows, and keep every employee
productive.

[Explore Zendesk for employee service](/employee-service/)

## Perfect the customer experience

![Thrasio](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”

*Gershwin Exeter

Vice President of Global Services

[Read customer story](/customer/thrasio/)*

![Libery](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “With Zendesk AI, I’m seeing an exciting opportunity to streamline and be
> more efficient. That will allow our team to have more time to work on projects
> of importance to the business, be it driving revenue or new sales channels.”

*Ian Hunt

Director of CX at Liberty London

[Read customer story](/customer/liberty-london/)*

![Khan
Academy](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”

*Laurie Leduc

Head of Community Support

[Read customer story](/customer/khan-academy/)*

![ZeroFox](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”

*Caitlin Wood

Vice President of Customer Operations

[Read customer story](/customer/zerofox/)*

![Thrasio](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”

*Gershwin Exeter

Vice President of Global Services

[Read customer story](/customer/thrasio/)*

![Libery](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “With Zendesk AI, I’m seeing an exciting opportunity to streamline and be
> more efficient. That will allow our team to have more time to work on projects
> of importance to the business, be it driving revenue or new sales channels.”

*Ian Hunt

Director of CX at Liberty London

[Read customer story](/customer/liberty-london/)*

![Khan
Academy](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”

*Laurie Leduc

Head of Community Support

[Read customer story](/customer/khan-academy/)*

![ZeroFox](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”

*Caitlin Wood

Vice President of Customer Operations

[Read customer story](/customer/zerofox/)*

![Thrasio](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”

*Gershwin Exeter

Vice President of Global Services

[Read customer story](/customer/thrasio/)*

![Libery](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![Khan
Academy](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![ZeroFox](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

![Thrasio](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

## Our award-winning service solution

## Recognized by industry leaders

![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/zendesk/pages/home/Logo_Award_001.svg)

![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/zendesk/pages/home/Logo_Award_002.svg)

![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/zendesk/pages/home/Logo_Award_003.svg)

![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/zendesk/pages/home/Logo_Award_004.svg)

## The complete customer service solution

Bring together customer conversations from all channels, giving agents the
context they need. Access dashboards and data easily for better service quality.
Start resolving requests automatically with Zendesk AI from day one.

[Explore customer service](/service/)

Watch video

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27742%27%20height=%27557%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/ProductImagery_Hero_AIAgents_Upgrade_Alpha?fmt=webp-alpha&qlt=65)

## Make employee service effortless

Our employee service solution with Zendesk AI makes it simple for teams to get
the help they need and stay efficient at scale.

[Explore employee service](/employee-service/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27742%27%20height=%27557%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/ProductImagery_Hero_AIAgent_EmployeeService_Alpha?fmt=webp-alpha&qlt=65)

## Additional resources

[Product FeaturedA powerful, flexible platform](/platform/)

[ReportCX Trends
2025](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=resources&utm_campaign=Other_Channel__AMER_2024_CXT-2025_webpromo_resources)

[GuideZendesk AI: the service superpower](/blog/zendesk-ai/)

[ArticleWhat is customer support?](/blog/customer-support-vs-customer-service/)

### Exceed every customer expectation

[Try for free](/register/)[Get a demo](/demo/)

## Return on investment

## Maximize your ROI

You’ll save time and money with Zendesk. But don’t take it from us; take it
from Forrester. Their Total Economic Impact™ (TEI) study showed 286% return on
investment over three years.

[Read the full report](/blog/total-economic-impact-of-zendesk/)

- ##### Improve time to value

Zendesk works out of the box. Solve customer problems right away, rather than
configuring complex software.

- ##### Reduce effort per ticket

Self-service and automation deflect up to 15% of agent contacts. Resolve
remaining tickets faster with rich customer insights.

- ##### Keep costs low

You don’t need a developer army to start using Zendesk, or an influx of agents
to keep using it. Efficiency and automation are baked in.

---

### 286%

Average ROI

Customers achieved over three years

### $20

Million

Net present value customers reached over three years

### 2

Months

Time it took for customers to receive payback

## The #1 service solution

## Powering 100,000+ of the best customer and employee experiences

[Try for free](/register/)[Get a demo](/demo/)

![](data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271484%27%20height=%271112%27/%3e)![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)![](https://web-assets.zendesk.com/is/image/zendesk/Photo_ActionFooter?fmt=webp-alpha&qlt=65)

![Liberty
logo](https://web-assets.zendesk.com/is/image/zendesk/Liberty_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Squarespace
logo](https://web-assets.zendesk.com/is/image/zendesk/Squarespace_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Uber
logo](https://web-assets.zendesk.com/is/image/zendesk/Uber_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Stanley
Black & Decker
logo](https://web-assets.zendesk.com/is/image/zendesk/StanleyBlackDecker_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Tesco
logo](https://web-assets.zendesk.com/is/image/zendesk/Tesco_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Lush
logo](https://web-assets.zendesk.com/is/image/zendesk/Lush_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Ingram
Micro
logo](https://web-assets.zendesk.com/is/image/zendesk/IngramMicro_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![GrubHub
logo](https://web-assets.zendesk.com/is/image/zendesk/Grubhub_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)

![Liberty
logo](https://web-assets.zendesk.com/is/image/zendesk/Liberty_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Squarespace
logo](https://web-assets.zendesk.com/is/image/zendesk/Squarespace_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Uber
logo](https://web-assets.zendesk.com/is/image/zendesk/Uber_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Stanley
Black & Decker
logo](https://web-assets.zendesk.com/is/image/zendesk/StanleyBlackDecker_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Tesco
logo](https://web-assets.zendesk.com/is/image/zendesk/Tesco_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Lush
logo](https://web-assets.zendesk.com/is/image/zendesk/Lush_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![Ingram
Micro
logo](https://web-assets.zendesk.com/is/image/zendesk/IngramMicro_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)![GrubHub
logo](https://web-assets.zendesk.com/is/image/zendesk/Grubhub_Default?$primary=%23fff&$secondary=%23b2b2b2&$tertiary=%23999999&fmt=webp-alpha&qlt=65&scale=2)

## Footer

### Products

- [Pricing](/pricing/featured/)
- [Zendesk for customer service](/service/)
- [Zendesk for employee service](/employee-service/)
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