Track another competitor
May 2026
Call to action
Content
Design
Call to action changed to "Zendesk for contact center" from "Zendesk Help center"
New call to action: "API and developers"
New call to action: "Trial experience & FAQs"
Call to action removed: "Article What is customer support?"
Call to action removed: "AI and automation"
Small content change — ~6% of the page copy
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Passages before
218
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217
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14
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The captures, side by side
Before · April 2026
Extracted page copy (markdown)
[Skip to main content](#main-content)
Experience the future of agentic service live in Denver, join May 18-20 for the
leading service event of the year.
Experience the future of agentic service live in Denver, join May 18-20 for the
leading service event of the year.
[Register
now](https://zendeskrelate.com/?utm_source=eyebrow&utm_medium=webpromo&utm_campaign=Relate_2026_eyebrowpromo_NA_2025Q2)
[/](/)
[Try for free](/register/)
##### Platform
- [Zendesk Resolution PlatformDeliver faster, higher quality resolutions with the only AI-first service platform](/platform/)
- [Zendesk AIPower your service with AI that continuously improves every resolution](/service/ai/)
- [Reporting and analyticsTurn service insights into better outcomes](/service/analytics/)
- [MarketplaceFind 1,800+ apps, partners, and integrations to serve customers and employees](/marketplace/)
- [Actions and integrationsDrive resolutions across unified data and systems](/platform/#Actionsandintegrations)
- [Security and TrustDeploy trusted service with enterprise-grade security and AI governance](/trust-center/)
##### Products
- [Customer ServiceManage and resolve customer inquiries across all channels in one place](/service/)
- [Employee ServiceGive employees the fastest resolutions through a scalable, intuitive platform](/employee-service/)
- [Contact CenterDeliver AI-powered resolutions for every call, every channel, every time](/service/contact-center/)
- [AI agentsResolve even the most complex issues on any channel autonomously](/service/ai/ai-agents/)
- [CopilotEmpower service teams with the only proactive AI assistant](/service/ai/copilot/)
- [Quality assuranceImprove your service overtime with automatic human and AI agent scoring](/service/quality-assurance/)
- [Workforce ManagementForecast, staff, and manage agent schedules with AI-powered precision](/service/workforce-management/)
##### Solutions
Common use cases
- [Messaging and live chatEngage customers on your website or mobile app](/service/messaging/)
- [TicketingTrack, organize, and resolve all your tickets in one place](/service/ticketing-system/)
- [IT service managementIT support that empowers your workforce](/employee-service/itsm/)
- [Knowledge basePower every resolution with connected knowledge](/service/knowledge/)
- [VoiceManage and resolve customer calls with AI](/service/voice/)
By business type
- [StartupsGet 6 months of Zendesk free for qualified startups](/business/startups/)
- [RetailTurn service into smarter selling](/industries/retail/)
- [Financial ServicesSecure service that builds financial trust](/industries/financial-services/)
- [TechnologyTransform support to drive net retention](/industries/software/)
- [GovernmentReliable support that serves every citizen](/industries/government/)
- [Media and entertainmentEngage audiences and elevate experiences](/industries/media/)
- [EducationCreate better student experiences](/industries/education/)
- [ManufacturingStrengthen customer and partner relationships](/industries/manufacturing/)
- [HealthcareBuild healthier patient experiences](/industries/healthcare/)
- [TelecommunicationsImprove retention with seamless support](/industries/telecommunications/)
##### Resources
Learn
- [Customer storiesSuccess stories from customers who love Zendesk](/why-zendesk/customers/)
- [BlogContent focused on growing and scaling your support teams](/blog/)
- [EventsDiscover popular local events, browse by category, or view on-demand options](/company/events/)
Support
- [Help CenterArticles and discussions to answer your questions](https://support.zendesk.com/hc/en-us/)
- [CommunityConnect, learn, and share with other Zendesk users](/programs/zendesk-community/)
- [PartnersFind a partner to help your business integrate with Zendesk solutions](/partner/)
- [What's newStay up to date with new product releases](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
Company
- [About UsLearn why Zendesk is the leader in AI customer service](/company/)
- [NewsroomSee news updates and press about Zendesk](/newsroom/)
- [CareersWant to work at Zendesk? Check out our current openings](/company/careers/)
Latest News
## Zendesk Relate 2026
Experience the future of agentic service live in Denver, join May 18-20 for the
leading service event of the year.
[Register
now](https://zendeskrelate.com/?utm_source=navigation&utm_medium=webpromo&utm_campaign=Relate_2026_navigationpromo_NA_2026Q1)
[Pricing](/pricing/)[Sign in](/login/)
##### Language
[English (US)](https://www.zendesk.com/)[English
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[Contact us](/contact/)
Language
[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
(India)](https://www.zendesk.com/in/)[English
(Singapore)](https://www.zendesk.com/sg/)[日本語](https://www.zendesk.co.jp/)[한국어](https://www.zendesk.kr/)[繁體中文
(台灣)](https://www.zendesk.tw/)[繁體中文
(香港特區)](https://www.zendesk.hk/)
[/](/)
Platform
- [Zendesk Resolution PlatformDeliver faster, higher quality resolutions with the only AI-first service platform](/platform/)
- [Zendesk AIPower your service with AI that continuously improves every resolution](/service/ai/)
- [Reporting and analyticsTurn service insights into better outcomes](/service/analytics/)
- [MarketplaceFind 1,800+ apps, partners, and integrations to serve customers and employees](/marketplace/)
- [Actions and integrationsDrive resolutions across unified data and systems](/platform/#Actionsandintegrations)
- [Security and TrustDeploy trusted service with enterprise-grade security and AI governance](/trust-center/)
Products
- [Customer ServiceManage and resolve customer inquiries across all channels in one place](/service/)
- [Employee ServiceGive employees the fastest resolutions through a scalable, intuitive platform](/employee-service/)
- [Contact CenterDeliver AI-powered resolutions for every call, every channel, every time](/service/contact-center/)
-
- [AI agentsResolve even the most complex issues on any channel autonomously](/service/ai/ai-agents/)
- [CopilotEmpower service teams with the only proactive AI assistant](/service/ai/copilot/)
- [Quality assuranceImprove your service overtime with automatic human and AI agent scoring](/service/quality-assurance/)
- [Workforce ManagementForecast, staff, and manage agent schedules with AI-powered precision](/service/workforce-management/)
Solutions
Common use cases
- [Messaging and live chatEngage customers on your website or mobile app](/service/messaging/)
- [TicketingTrack, organize, and resolve all your tickets in one place](/service/ticketing-system/)
- [IT service managementIT support that empowers your workforce](/employee-service/itsm/)
- [Knowledge basePower every resolution with connected knowledge](/service/knowledge/)
- [VoiceManage and resolve customer calls with AI](/service/voice/)
By business type
- [StartupsGet 6 months of Zendesk free for qualified startups](/business/startups/)
- [RetailTurn service into smarter selling](/industries/retail/)
- [Financial ServicesSecure service that builds financial trust](/industries/financial-services/)
- [TechnologyTransform support to drive net retention](/industries/software/)
- [GovernmentReliable support that serves every citizen](/industries/government/)
- [View all business types](/industries/)
Resources
Learn
- [Customer storiesSuccess stories from customers who love Zendesk](/why-zendesk/customers/)
- [BlogContent focused on growing and scaling your support teams](/blog/)
- [EventsDiscover popular local events, browse by category, or view on-demand options](/company/events/)
Support
- [Help CenterArticles and discussions to answer your questions](https://support.zendesk.com/hc/en-us/)
- [CommunityConnect, learn, and share with other Zendesk users](/programs/zendesk-community/)
- [PartnersFind a partner to help your business integrate with Zendesk solutions](/partner/)
- [What's newStay up to date with new product releases](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
Company
- [About UsLearn why Zendesk is the leader in AI customer service](/company/)
- [NewsroomSee news updates and press about Zendesk](/newsroom/)
- [CareersWant to work at Zendesk? Check out our current openings](/company/careers/)
Latest News
## Zendesk Relate 2026
Experience the future of agentic service live in Denver, join May 18-20 for the
leading service event of the year.
[Register
now](https://zendeskrelate.com/?utm_source=navigation&utm_medium=webpromo&utm_campaign=Relate_2026_navigationpromo_NA_2026Q1)
[Pricing](/pricing/)
[Try for free](/register/)[View demo](/demo/)
# Deliver beautifully simple service with Zendesk AI Agents
Powering over 20,000 AI customers and counting
Use your work email to connect customer emails, apps, and invite team members.
Try for free
I agree to Zendesk contacting me with marketing-related communications.
By submitting, I agree to Zendesk's [Privacy
Notice](/company/agreements-and-terms/privacy-notice/).
## Trusted by 100,000+ companies
Experience the future of agentic service live at the leading service event of
the year.
Join us in-person
May 18-20, 2026
Denver, CO
[Register
now](https://zendeskrelate.com/?utm_source=other&utm_medium=webpromo&utm_campaign=Relate_2026_countdownpromo2_NA_2026Q2)
Watch the digital event
May 21, 2026
[Watch
online](https://virtualevents.zendesk.com/series/relate-26/landing_page?utm_medium=webpromo&utm_source=homepage&utm_campaign=Relate_2026_Countdown_2_NA_2026Q1)
### Secure your spot
46d22h49m
### Ali Wong
Award-winning comedian, writer, actress, director, and New York Times
best-selling author
Zendesk + ForethoughtNEW
## Self‑improving AI Agents on any platform
Deploy AI agents that learn and improve on any platform. Powered by the Zendesk
Resolution Learning Loop, every resolution makes the next one better, improving
performance over time.
[Request Forethought
demo](https://forethought.ai/forethought-demo?utm_source=ZDwebpromo)[Learn
more](/blog/zip1-forethought-future-of-service-self-improving-ai/)
Perfect the customer experience
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
> “With Zendesk AI, I’m seeing an exciting opportunity to streamline and be
> more efficient. That will allow our team to have more time to work on projects
> of importance to the business, be it driving revenue or new sales channels.”
*Ian Hunt
Director of CX at Liberty London
[Read customer story](/customer/liberty-london/)*
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/khan-academy/)*
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
> “With Zendesk AI, I’m seeing an exciting opportunity to streamline and be
> more efficient. That will allow our team to have more time to work on projects
> of importance to the business, be it driving revenue or new sales channels.”
*Ian Hunt
Director of CX at Liberty London
[Read customer story](/customer/liberty-london/)*
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/khan-academy/)*
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
## Zendesk named a Strong Performer in The Forrester Wave™
[Learn more](/campaigns/forrester-wave-css-2026/)
Our award-winning service solution
## Recognized by industry leaders
## The complete customer service solution
Bring together customer conversations from all channels, giving agents the
context they need. Access dashboards and data easily for better service quality.
Start resolving requests automatically with Zendesk AI from day one.
[Explore customer service](/service/)
Watch video
## Make employee service effortless
Our employee service solution with Zendesk AI makes it simple for teams to get
the help they need and stay efficient at scale.
[Explore employee service](/employee-service/)
BREAK THROUGH THE AUTOMATION GLASS CEILING
## Improve faster with the Resolution Learning Loop™
Automate 80%+ of interactions by connecting AI, human agents, and knowledge on
one platform. By applying Zendesk AI to unified interaction data, the Resolution
Learning Loop™ continually increases automation rates and quality.
[Learn
more](/blog/zip2-breaking-through-the-automation-glass-ceiling-with-the-resolution-learning-loop/)
[https://web-assets.zendesk.com/zendesk/pages/home/Video_ResolutionLearningLoop__en_us.mp4](https://web-assets.zendesk.com/zendesk/pages/home/Video_ResolutionLearningLoop__en_us.mp4)
## Additional resources
[Product FeaturedA powerful, flexible platform](/platform/)
[Report CX Trends
2026](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=resources&utm_campaign=Other_Channel__AMER_2024_CXT-2025_webpromo_resources)
[Guide Zendesk AI: the service superpower](/blog/zendesk-ai/)
[Article What is customer support?](/blog/customer-support-vs-customer-service/)
## Exceed every customer expectation
[Try for free](/register/)[Get a demo](/demo/)
Return on investment
## Maximize your ROI
You’ll save time and money with Zendesk. But don’t take it from us; take it
from Forrester. Their Total Economic Impact™ (TEI) study showed 301% return on
investment over three years.
[Read the full
study](/campaigns/total-economic-impact-of-zendesk/?utm_source=footer&utm_medium=webpromo&utm_campaign=Forrester-TEI-2025-Homepage_WW_2025Q3)
- ### Improve time to value
Zendesk works out of the box. Solve customer problems right away, rather than
configuring complex software.
- ### Reduce effort per ticket
Self-service and automation deflect up to 25% of agent contacts. Resolve
remaining tickets faster with rich customer insights.
- ### Keep costs low
You don’t need a developer army to start using Zendesk, or an influx of agents
to keep using it. Efficiency and automation are baked in.
---
301%
Average ROI
Customers achieved over three years
$23
Million
Net present value customers reached over three years
6
Months
Time it took for customers to receive payback
The #1 service solution
## Powering 100,000+ of the best customer and employee experiences
[Try for free](/register/)[Get a demo](/demo/)
## Footer
##### Products
[Pricing](/pricing/)
[Zendesk for customer service](/service/)
[Zendesk for employee service](/employee-service/)
[Zendesk for contact center](/service/contact-center/) New
[Integrations](/marketplace/)
[System status](https://status.zendesk.com/)
[Sign in](/login/)
[Demo](/demo/)
[Zendesk for Enterprise](/business/enterprise/)
[Zendesk for Small Business](/business/smb/)
[Zendesk for Startups](/business/startups/)
##### Features
[AI agents](/service/ai/ai-agents/)
[Copilot](/service/ai/copilot/)
[AI and automation](/service/ai/)
[Messaging and live chat](/service/messaging/)
[Advanced Data Privacy and
Protection](/service/customer-data-privacy-protection/)
[Help center](/service/help-center/)
[Ticketing system](/service/ticketing-system/)
[Knowledge base software](/service/help-center/knowledge-base-software/)
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[Community forums](/service/community-forum/)
[Reporting and analytics](/service/analytics/)
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[Quality assurance](/service/quality-assurance/)
[Live chat](/service/ai/live-chat/)
[Client portal](/service/customer-portal/)
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##### Resources
[Security](/trust-center/)
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[Partners](/partner/)
[Events and webinars](/company/events/)
[Professional services](/customer-experience/)
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[Accessibility Plan - 2024 Progress
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[Zendesk Foundation](https://www.zendesk.org/)
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New
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[Forum software](/service/help-center/community-software/)
[Help desk software](/service/help-desk-software/)
[Client portal software](/service/help-center/client-portal/)
### Products
- [Pricing](/pricing/)
- [Zendesk for customer service](/service/)
- [Zendesk for employee service](/employee-service/)
- [Zendesk for contact center](/service/contact-center/) New
- [Integrations](/marketplace/)
- [System status](https://status.zendesk.com/)
- [Sign in](/login/)
- [Demo](/demo/)
- [Zendesk for Enterprise](/business/enterprise/)
- [Zendesk for Small Business](/business/smb/)
- [Zendesk for Startups](/business/startups/)
### Features
- [AI agents](/service/ai/ai-agents/)
- [Copilot](/service/ai/copilot/)
- [AI and automation](/service/ai/)
- [Messaging and live chat](/service/messaging/)
- [Advanced Data Privacy and Protection](/service/customer-data-privacy-protection/)
- [Help center](/service/help-center/)
- [Ticketing system](/service/ticketing-system/)
- [Knowledge base software](/service/help-center/knowledge-base-software/)
- [Voice](/service/voice/)
- [Community forums](/service/community-forum/)
- [Reporting and analytics](/service/analytics/)
- [Workforce management](/service/workforce-management/)
- [Quality assurance](/service/quality-assurance/)
- [Live chat](/service/ai/live-chat/)
- [Client portal](/service/customer-portal/)
- [Knowledge base](/service/knowledge-base/)
### Resources
- [Security](/trust-center/)
- [Blog](/blog/)
- [Training](https://training.zendesk.com/)
- [Partners](/partner/)
- [Events and webinars](/company/events/)
- [Professional services](/customer-experience/)
- [Customer stories](/why-zendesk/customers/)
- [What is CRM?](/sell/crm/what-is-crm/)
- [CRM software guide](/sell/crm/)
- [Zendesk Help center](https://support.zendesk.com/hc/en-us/)
### Company
- [About us](/company/)
- [Newsroom](/newsroom/)
- [What is Zendesk?](/what-is-zendesk/)
- [Careers](https://www.zendesk.com/company/careers/)
- [Inclusion & Belonging](/company/belonging/)
- [Accessibility Plan](/company/policies-and-guidelines/accessibility-plan/)
- [Accessibility Plan - 2025 Progress Report](https://support.zendesk.com/hc/en-us/articles/9827868644378)
- [Accessibility Plan - 2024 Progress Report](https://support.zendesk.com/hc/en-us/articles/9827830827802)
- [Zendesk Foundation](https://www.zendesk.org/)
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### Trending
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New
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- [Product updates](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [Sustainability report](/company/sustainability/)
- [Join our research panel](/programs/experience-research-panel/)
- [Customer service software](/service/ticketing-system/customer-service-management-software/)
- [Help desk ticketing software](/service/help-desk-software/ticketing-system/)
- [Live chat software](/service/messaging/live-chat-software/)
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After · May 2026
Extracted page copy (markdown)
[Skip to main content](#main-content)
Experience the future of agentic service from anywhere, join May 21 for the
leading service event of the year.
Experience the future of agentic service from anywhere, join May 21 for the
leading service event of the year.
[Register for
free](https://virtualevents.zendesk.com/series/relate-26/landing_page?webinar_id=0ff877d2baab&utm_medium=webpromo&utm_source=eyebrow&utm_campaign=Relate_2026_DIG_eye_na_NA_2026Q1)
[/](/)
[Try for free](/register/)
##### Platform
- [Zendesk Resolution PlatformDeliver faster, higher quality resolutions with the only AI-first service platform](/platform/)
- [Zendesk AIPower your service with AI that continuously improves every resolution](/service/ai/)
- [Reporting and analyticsTurn service insights into better outcomes](/service/analytics/)
- [MarketplaceFind 1,800+ apps, partners, and integrations to serve customers and employees](/marketplace/)
- [Actions and integrationsDrive resolutions across unified data and systems](/platform/#Actionsandintegrations)
- [Security and TrustDeploy trusted service with enterprise-grade security and AI governance](/trust-center/)
##### Products
- [Customer ServiceManage and resolve customer inquiries across all channels in one place](/service/)
- [Employee ServiceGive employees the fastest resolutions through a scalable, intuitive platform](/employee-service/)
- [Contact CenterDeliver AI-powered resolutions for every call, every channel, every time](/service/contact-center/)
- [AI agentsResolve even the most complex issues on any channel autonomously](/service/ai/ai-agents/)
- [CopilotEmpower service teams with the only proactive AI assistant](/service/ai/copilot/)
- [Quality assuranceImprove your service overtime with automatic human and AI agent scoring](/service/quality-assurance/)
- [Workforce ManagementForecast, staff, and manage agent schedules with AI-powered precision](/service/workforce-management/)
##### Solutions
Common use cases
- [Messaging and live chatEngage customers on your website or mobile app](/service/messaging/)
- [TicketingTrack, organize, and resolve all your tickets in one place](/service/ticketing-system/)
- [IT service managementIT support that empowers your workforce](/employee-service/itsm/)
- [Knowledge basePower every resolution with connected knowledge](/service/knowledge/)
- [VoiceManage and resolve customer calls with AI](/service/voice/)
By business type
- [StartupsGet 6 months of Zendesk free for qualified startups](/business/startups/)
- [RetailTurn service into smarter selling](/industries/retail/)
- [Financial ServicesSecure service that builds financial trust](/industries/financial-services/)
- [TechnologyTransform support to drive net retention](/industries/software/)
- [GovernmentReliable support that serves every citizen](/industries/government/)
- [Media and entertainmentEngage audiences and elevate experiences](/industries/media/)
- [EducationCreate better student experiences](/industries/education/)
- [ManufacturingStrengthen customer and partner relationships](/industries/manufacturing/)
- [HealthcareBuild healthier patient experiences](/industries/healthcare/)
- [TelecommunicationsImprove retention with seamless support](/industries/telecommunications/)
##### Resources
Learn
- [Customer storiesSuccess stories from customers who love Zendesk](/why-zendesk/customers/)
- [BlogContent focused on growing and scaling your support teams](/blog/)
- [EventsDiscover popular local events, browse by category, or view on-demand options](/company/events/)
- [CX TrendsOur flagship report, covering the five trends shaping the future of CX](https://cxtrends.zendesk.com/?utm_source=navigation&utm_medium=webpromo&utm_campaign=CX_Trends_2026_Report_US_English_NA_2025Q4)
Support
- [Help CenterArticles and discussions to answer your questions](https://support.zendesk.com/hc/en-us/)
- [CommunityConnect, learn, and share with other Zendesk users](/programs/zendesk-community/)
- [PartnersFind a partner to help your business integrate with Zendesk solutions](/partner/)
- [What's newStay up to date with new product releases](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
Company
- [About UsLearn why Zendesk is the leader in AI customer service](/company/)
- [NewsroomSee news updates and press about Zendesk](/newsroom/)
- [CareersWant to work at Zendesk? Check out our current openings](/company/careers/)
Latest News
## Zendesk Relate 2026
Experience the future of agentic service from anywhere, join May 21 for the
leading service event of the year.
[Register for
free](https://virtualevents.zendesk.com/series/relate-26/landing_page?webinar_id=0ff877d2baab&utm_medium=webpromo&utm_source=navigation&utm_campaign=Relate_2026_DIG_nav_na_NA_2026Q1)
[Pricing](/pricing/)[Sign in](/login/)
##### Language
[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
(India)](https://www.zendesk.com/in/)[English
(Singapore)](https://www.zendesk.com/sg/)[日本語](https://www.zendesk.co.jp/)[한국어](https://www.zendesk.kr/)[繁體中文
(台灣)](https://www.zendesk.tw/)[繁體中文
(香港特區)](https://www.zendesk.hk/)
[Try for free](/register/)[Contact us](/contact/)
[Sign in](/login/)
[Contact us](/contact/)
Language
[English (US)](https://www.zendesk.com/)[English
(UK)](https://www.zendesk.co.uk/)[Español](https://www.zendesk.es/)[Español
(LATAM)](https://www.zendesk.com.mx/)[Português](https://www.zendesk.com.br/)[Français](https://www.zendesk.fr/)[Deutsch](https://www.zendesk.de/)[Italiano](https://www.zendesk.com/it/)[Nederlands](https://www.zendesk.nl/)[Dansk](https://www.zendesk.com/dk/)[Svenska](https://www.zendesk.com/se/)[English
(Australia)](https://www.zendesk.com/au/)[English
(India)](https://www.zendesk.com/in/)[English
(Singapore)](https://www.zendesk.com/sg/)[日本語](https://www.zendesk.co.jp/)[한국어](https://www.zendesk.kr/)[繁體中文
(台灣)](https://www.zendesk.tw/)[繁體中文
(香港特區)](https://www.zendesk.hk/)
[/](/)
Platform
- [Zendesk Resolution PlatformDeliver faster, higher quality resolutions with the only AI-first service platform](/platform/)
- [Zendesk AIPower your service with AI that continuously improves every resolution](/service/ai/)
- [Reporting and analyticsTurn service insights into better outcomes](/service/analytics/)
- [MarketplaceFind 1,800+ apps, partners, and integrations to serve customers and employees](/marketplace/)
- [Actions and integrationsDrive resolutions across unified data and systems](/platform/#Actionsandintegrations)
- [Security and TrustDeploy trusted service with enterprise-grade security and AI governance](/trust-center/)
Products
- [Customer ServiceManage and resolve customer inquiries across all channels in one place](/service/)
- [Employee ServiceGive employees the fastest resolutions through a scalable, intuitive platform](/employee-service/)
- [Contact CenterDeliver AI-powered resolutions for every call, every channel, every time](/service/contact-center/)
-
- [AI agentsResolve even the most complex issues on any channel autonomously](/service/ai/ai-agents/)
- [CopilotEmpower service teams with the only proactive AI assistant](/service/ai/copilot/)
- [Quality assuranceImprove your service overtime with automatic human and AI agent scoring](/service/quality-assurance/)
- [Workforce ManagementForecast, staff, and manage agent schedules with AI-powered precision](/service/workforce-management/)
Solutions
Common use cases
- [Messaging and live chatEngage customers on your website or mobile app](/service/messaging/)
- [TicketingTrack, organize, and resolve all your tickets in one place](/service/ticketing-system/)
- [IT service managementIT support that empowers your workforce](/employee-service/itsm/)
- [Knowledge basePower every resolution with connected knowledge](/service/knowledge/)
- [VoiceManage and resolve customer calls with AI](/service/voice/)
By business type
- [StartupsGet 6 months of Zendesk free for qualified startups](/business/startups/)
- [RetailTurn service into smarter selling](/industries/retail/)
- [Financial ServicesSecure service that builds financial trust](/industries/financial-services/)
- [TechnologyTransform support to drive net retention](/industries/software/)
- [GovernmentReliable support that serves every citizen](/industries/government/)
- [View all business types](/industries/)
Resources
Learn
- [Customer storiesSuccess stories from customers who love Zendesk](/why-zendesk/customers/)
- [BlogContent focused on growing and scaling your support teams](/blog/)
- [EventsDiscover popular local events, browse by category, or view on-demand options](/company/events/)
- [CX TrendsOur flagship report, covering the five trends shaping the future of CX](https://cxtrends.zendesk.com/?utm_source=navigation&utm_medium=webpromo&utm_campaign=CX_Trends_2026_Report_US_English_NA_2025Q4)
Support
- [Help CenterArticles and discussions to answer your questions](https://support.zendesk.com/hc/en-us/)
- [CommunityConnect, learn, and share with other Zendesk users](/programs/zendesk-community/)
- [PartnersFind a partner to help your business integrate with Zendesk solutions](/partner/)
- [What's newStay up to date with new product releases](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
Company
- [About UsLearn why Zendesk is the leader in AI customer service](/company/)
- [NewsroomSee news updates and press about Zendesk](/newsroom/)
- [CareersWant to work at Zendesk? Check out our current openings](/company/careers/)
Latest News
## Zendesk Relate 2026
Experience the future of agentic service from anywhere, join May 21 for the
leading service event of the year.
[Register for
free](https://virtualevents.zendesk.com/series/relate-26/landing_page?webinar_id=0ff877d2baab&utm_medium=webpromo&utm_source=navigation&utm_campaign=Relate_2026_DIG_nav_na_NA_2026Q1)
[Pricing](/pricing/)
[Try for free](/register/)[View demo](/demo/)
# Deliver beautifully simple service with Zendesk AI Agents
Powering over 20,000 AI customers and counting
**14-day free trial.** No credit card required.
Use your work email to connect customer emails, apps, and invite team members.
Try for free
I agree to Zendesk contacting me with marketing-related communications.
By submitting, I agree to Zendesk's [Privacy
Notice](/company/agreements-and-terms/privacy-notice/).
## Trusted by 100,000+ companies
Experience the future of agentic service live at the leading service event of
the year.
Join us in-person
May 18-20, 2026
Denver, CO
[Register
now](https://zendeskrelate.com/?utm_source=other&utm_medium=webpromo&utm_campaign=Relate_2026_countdownpromo2_NA_2026Q2)
Watch the digital event
May 21, 2026
[Watch
online](https://virtualevents.zendesk.com/series/relate-26/landing_page?utm_medium=webpromo&utm_source=homepage&utm_campaign=Relate_2026_Countdown_2_NA_2026Q1)
### Secure your spot
16d22h22m
### Ali Wong
Award-winning comedian, writer, actress, director, and New York Times
best-selling author
Zendesk + ForethoughtNEW
## Self‑improving AI Agents on any platform
Deploy AI agents that learn and improve on any platform. Powered by the Zendesk
Resolution Learning Loop, every resolution makes the next one better, improving
performance over time.
[Request Forethought
demo](https://forethought.ai/forethought-demo?utm_source=ZDwebpromo)[Learn
more](/blog/zip1-forethought-future-of-service-self-improving-ai/)
Perfect the customer experience
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
> “With Zendesk AI, I’m seeing an exciting opportunity to streamline and be
> more efficient. That will allow our team to have more time to work on projects
> of importance to the business, be it driving revenue or new sales channels.”
*Ian Hunt
Director of CX at Liberty London
[Read customer story](/customer/liberty-london/)*
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/khan-academy/)*
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
> “With Zendesk AI, I’m seeing an exciting opportunity to streamline and be
> more efficient. That will allow our team to have more time to work on projects
> of importance to the business, be it driving revenue or new sales channels.”
*Ian Hunt
Director of CX at Liberty London
[Read customer story](/customer/liberty-london/)*
> “Zendesk’s integration capabilities, flexibility, and feature depth allow
> me to be creative with how we’re using it. And they let us scale in really
> interesting and powerful ways.”
*Laurie Leduc
Head of Community Support
[Read customer story](/customer/khan-academy/)*
> “The workflows we built in Zendesk Suite allowed us to achieve or exceed
> customer expectations in handling urgent issues.”
*Caitlin Wood
Vice President of Customer Operations
[Read customer story](/customer/zerofox/)*
> “Most businesses are sitting on a data gold mine within their customer
> profiles. We use Zendesk...to get data on customer interactions that no one
> else is collecting.”
*Gershwin Exeter
Vice President of Global Services
[Read customer story](/customer/thrasio/)*
## Zendesk named a Strong Performer in The Forrester Wave™
[Learn more](/campaigns/forrester-wave-css-2026/)
Our award-winning service solution
## Recognized by industry leaders
## The complete customer service solution
Bring together customer conversations from all channels, giving agents the
context they need. Access dashboards and data easily for better service quality.
Start resolving requests automatically with Zendesk AI from day one.
[Explore customer service](/service/)
Watch video
## Make employee service effortless
Our employee service solution with Zendesk AI makes it simple for teams to get
the help they need and stay efficient at scale.
[Explore employee service](/employee-service/)
BREAK THROUGH THE AUTOMATION GLASS CEILING
## Improve faster with the Resolution Learning Loop™
Automate 80%+ of interactions by connecting AI, human agents, and knowledge on
one platform. By applying Zendesk AI to unified interaction data, the Resolution
Learning Loop™ continually increases automation rates and quality.
[Learn
more](/blog/zip2-breaking-through-the-automation-glass-ceiling-with-the-resolution-learning-loop/)
[https://web-assets.zendesk.com/zendesk/pages/home/Video_ResolutionLearningLoop__en_us.mp4](https://web-assets.zendesk.com/zendesk/pages/home/Video_ResolutionLearningLoop__en_us.mp4)
## Additional resources
[Product FeaturedA powerful, flexible platform](/platform/)
[Report CX Trends
2026](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=resources&utm_campaign=Other_Channel__AMER_2024_CXT-2025_webpromo_resources)
[Guide Zendesk AI: the service superpower](/blog/ai/zendesk-ai/)
[Article What is customer
support?](/blog/customer-service/support/what-is-customer-service/customer-support-vs-customer-service/)
## Exceed every customer expectation
[Try for free](/register/)[Get a demo](/demo/)
Return on investment
## Maximize your ROI
You’ll save time and money with Zendesk. But don’t take it from us; take it
from Forrester. Their Total Economic Impact™ (TEI) study showed 301% return on
investment over three years.
[Read the full
study](/campaigns/total-economic-impact-of-zendesk/?utm_source=footer&utm_medium=webpromo&utm_campaign=Forrester-TEI-2025-Homepage_WW_2025Q3)
- ### Improve time to value
Zendesk works out of the box. Solve customer problems right away, rather than
configuring complex software.
- ### Reduce effort per ticket
Self-service and automation deflect up to 25% of agent contacts. Resolve
remaining tickets faster with rich customer insights.
- ### Keep costs low
You don’t need a developer army to start using Zendesk, or an influx of agents
to keep using it. Efficiency and automation are baked in.
---
301%
Average ROI
Customers achieved over three years
$23
Million
Net present value customers reached over three years
6
Months
Time it took for customers to receive payback
The #1 service solution
## Powering 100,000+ of the best customer and employee experiences
[Try for free](/register/)[Get a demo](/demo/)
## Footer
##### Products
[Pricing](/pricing/)
[Zendesk for customer service](/service/)
[Zendesk for employee service](/employee-service/)
[Zendesk for contact center](/service/contact-center/)
[Integrations](/marketplace/)
[System status](https://status.zendesk.com/)
[Sign in](/login/)
[Demo](/demo/)
[Zendesk for Enterprise](/business/enterprise/)
[Zendesk for Small Business](/business/smb/)
[Zendesk for Startups](/business/startups/)
##### Features
[AI agents](/service/ai/ai-agents/)
[Copilot](/service/ai/copilot/)
[Zendesk AI](/service/ai/)
[Messaging and live chat](/service/messaging/)
[Advanced Data Privacy and
Protection](/service/customer-data-privacy-protection/)
[Knowledge base](/service/help-center/)
[Ticketing](/service/ticketing-system/)
[Voice](/service/voice/)
[Community forums](/service/community-forum/)
[Reporting and analytics](/service/analytics/)
[Workforce management](/service/workforce-management/)
[Quality assurance](/service/quality-assurance/)
[Live chat](/service/ai/live-chat/)
[Client portal](/service/customer-portal/)
##### Resources
[Help center](https://support.zendesk.com/hc/en-us/)
[Security](/trust-center/)
[API and developers](/developers/)
[Blog](/blog/)
[AI research](/blog/ai/zendesk-ai/)
[Events and webinars](/company/events/)
[Customer stories](/why-zendesk/customers/)
[Training](https://training.zendesk.com/)
[Partners](/partner/)
[Professional services](/customer-experience/)
[Trial experience & FAQs](/free-trial/)
##### Company
[About us](/company/)
[Newsroom](/newsroom/)
[What is Zendesk?](/what-is-zendesk/)
[Careers](https://www.zendesk.com/company/careers/)
[Inclusion & Belonging](/company/belonging/)
[Accessibility Plan](/company/policies-and-guidelines/accessibility-plan/)
[Accessibility Plan - 2025 Progress
Report](https://support.zendesk.com/hc/en-us/articles/9827868644378)
[Accessibility Plan - 2024 Progress
Report](https://support.zendesk.com/hc/en-us/articles/9827830827802)
[Zendesk Foundation](https://www.zendesk.org/)
[Zendesk Ventures](/company/ventures/)
[Legal](/company/legal/)
##### Popular topics
[CX Trends
2026](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=footer&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_footer)
[Product
updates](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
[Sustainability report](/company/sustainability/)
[Join our research panel](/programs/experience-research-panel/)
[Customer service
software](/service/ticketing-system/customer-service-management-software/)
[Help desk ticketing software](/service/help-desk-software/ticketing-system/)
[Live chat software](/service/messaging/live-chat-software/)
[Forum software](/service/help-center/community-software/)
[Help desk software](/service/help-desk-software/)
[Client portal software](/service/help-center/client-portal/)
[Knowledge base software](/service/help-center/knowledge-base-software/)
[Top AI agents](/service/ai/top-ai-agents/)
### Products
- [Pricing](/pricing/)
- [Zendesk for customer service](/service/)
- [Zendesk for employee service](/employee-service/)
- [Zendesk for contact center](/service/contact-center/)
- [Integrations](/marketplace/)
- [System status](https://status.zendesk.com/)
- [Sign in](/login/)
- [Demo](/demo/)
- [Zendesk for Enterprise](/business/enterprise/)
- [Zendesk for Small Business](/business/smb/)
- [Zendesk for Startups](/business/startups/)
### Features
- [AI agents](/service/ai/ai-agents/)
- [Copilot](/service/ai/copilot/)
- [Zendesk AI](/service/ai/)
- [Messaging and live chat](/service/messaging/)
- [Advanced Data Privacy and Protection](/service/customer-data-privacy-protection/)
- [Knowledge base](/service/help-center/)
- [Ticketing](/service/ticketing-system/)
- [Voice](/service/voice/)
- [Community forums](/service/community-forum/)
- [Reporting and analytics](/service/analytics/)
- [Workforce management](/service/workforce-management/)
- [Quality assurance](/service/quality-assurance/)
- [Live chat](/service/ai/live-chat/)
- [Client portal](/service/customer-portal/)
### Resources
- [Help center](https://support.zendesk.com/hc/en-us/)
- [Security](/trust-center/)
- [API and developers](/developers/)
- [Blog](/blog/)
- [AI research](/blog/ai/zendesk-ai/)
- [Events and webinars](/company/events/)
- [Customer stories](/why-zendesk/customers/)
- [Training](https://training.zendesk.com/)
- [Partners](/partner/)
- [Professional services](/customer-experience/)
- [Trial experience & FAQs](/free-trial/)
### Company
- [About us](/company/)
- [Newsroom](/newsroom/)
- [What is Zendesk?](/what-is-zendesk/)
- [Careers](https://www.zendesk.com/company/careers/)
- [Inclusion & Belonging](/company/belonging/)
- [Accessibility Plan](/company/policies-and-guidelines/accessibility-plan/)
- [Accessibility Plan - 2025 Progress Report](https://support.zendesk.com/hc/en-us/articles/9827868644378)
- [Accessibility Plan - 2024 Progress Report](https://support.zendesk.com/hc/en-us/articles/9827830827802)
- [Zendesk Foundation](https://www.zendesk.org/)
- [Zendesk Ventures](/company/ventures/)
- [Legal](/company/legal/)
### Popular topics
- [CX Trends 2026](https://cxtrends.zendesk.com/?utm_medium=webpromo&utm_source=footer&utm_campaign=Other_Channel_Organic_other_AMER_2024_CXT-2025_webpromo_footer)
- [Product updates](https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/)
- [Sustainability report](/company/sustainability/)
- [Join our research panel](/programs/experience-research-panel/)
- [Customer service software](/service/ticketing-system/customer-service-management-software/)
- [Help desk ticketing software](/service/help-desk-software/ticketing-system/)
- [Live chat software](/service/messaging/live-chat-software/)
- [Forum software](/service/help-center/community-software/)
- [Help desk software](/service/help-desk-software/)
- [Client portal software](/service/help-center/client-portal/)
- [Knowledge base software](/service/help-center/knowledge-base-software/)
- [Top AI agents](/service/ai/top-ai-agents/)
### How can we help? [Contact us.](/contact/)
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- [https://www.facebook.com/zendesk](https://www.facebook.com/zendesk
"Facebook")
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"LinkedIn")
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"Instagram")
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[/](/)
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33% { opacity: 1; }
66% { opacity: 1; }
100% { opacity: 0; }
}
@keyframes VOLUME_LARGE_WAVE_FLASH {
0% { opacity: 0; }
33% { opacity: 1; }
66% { opacity: 1; }
100% { opacity: 0; }
}
.volume__small-wave {
animation: VOLUME_SMALL_WAVE_FLASH 2s infinite;
opacity: 0;
}
.volume__large-wave {
animation: VOLUME_LARGE_WAVE_FLASH 2s infinite .3s;
opacity: 0;
}
1:45
![Click to close video]()
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