Privacy Policy

Last updated: 2026-05-28

This Privacy Policy explains how Inuda Technology Ltd. ("we," "our," or "us") collects, uses, and protects your personal information when you use our website at cogrid.com and related services (the "Services"). Our Services include company reports, competitor comparison grids, and competitor monitoring features.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully. By using the Services, you agree to the practices described here.

Who We Are

Inuda Technology Ltd. is a company registered in England and Wales. We are the data controller for the personal information we collect through the Services. If you have any questions about how we handle your data, you can contact us at support@cogrid.com.

Information We Collect

Information You Provide

We collect personal information that you give us directly when you create an account, subscribe to a plan, use our free company report tool, or contact us for support. This may include:

• First name and last name
• Email address
• Company name and website URL
• Payment and billing information (processed by our payment provider)
• Any other information you choose to share with us

Information We Collect Automatically

When you use our Services, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and other usage data
• Referring website or source
• Device identifiers

Information from Third Parties

If you sign up or log in using a third-party service (such as Google), we may receive your name, email address, and profile information from that service. We only collect what is necessary and will handle it in line with this policy.

How We Use Your Information

We use your personal information for the following purposes:

• To provide, operate, and maintain the Services, including generating company reports, comparison grids, and monitoring feeds
• To process payments and manage your subscription
• To create and manage your account
• To communicate with you about your account, updates, and support requests
• To send you product updates and marketing communications (only with your consent, and you can opt out at any time)
• To monitor and improve the performance, security, and usability of our Services
• To comply with legal obligations

Lawful Basis for Processing

Under the UK GDPR, we must have a lawful basis for processing your personal information. The bases we rely on are:

• Contract: Processing is necessary to perform our contract with you — for example, to provide the Services you have subscribed to, process payments, and manage your account.
• Legitimate interests: Processing is necessary for our legitimate business interests, such as improving the Services, understanding how users interact with our product, and ensuring security — provided these interests do not override your rights.
• Consent: Where you have given us clear consent to process your data for a specific purpose, such as receiving marketing emails. You can withdraw consent at any time.
• Legal obligation: Processing is necessary to comply with a legal requirement, such as tax or accounting obligations.

Cookies and Tracking

We use cookies and similar technologies to operate our Services, remember your preferences, and understand how people use our website. You can manage your cookie preferences through your browser settings.

Sharing Your Information

We do not sell your personal information. We may share it in the following circumstances:

• Service providers: We work with third-party providers who help us run the Services, such as hosting, payment processing, analytics, and email delivery. These providers only access your data as needed to perform their services and are contractually required to protect it.
• Legal requirements: We may disclose your information if required by law, regulation, or legal process, or in response to a valid request from a public authority.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• Protection of rights: We may disclose information where we believe it is necessary to protect the rights, property, or safety of Inuda Technology Ltd., our users, or others.

International Data Transfers

We are based in the United Kingdom. Where we transfer your personal information outside the UK, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements or transfers to countries that the UK government has determined provide an adequate level of data protection.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymise it.

If you cancel your account, we will delete your personal data within a reasonable timeframe, except where we are required to retain certain records for legal or regulatory purposes.

Your Rights

Under the UK GDPR, you have the following rights over your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can ask us to correct any inaccurate or incomplete data.
• Erasure: You can ask us to delete your personal data in certain circumstances.
• Restriction: You can ask us to restrict how we process your data.
• Data portability: You can request your data in a structured, commonly used, machine-readable format.
• Objection: You can object to our processing of your data where we rely on legitimate interests.
• Withdrawal of consent: Where processing is based on consent, you can withdraw it at any time.
• Automated decision-making: You have the right not to be subject to decisions based solely on automated processing that significantly affect you.

To exercise any of these rights, please contact us at support@cogrid.com. We will respond within one month of receiving your request, as required by law.

Complaints

If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

• Website: https://ico.org.uk
• Telephone: 0303 123 1113

We would appreciate the chance to address your concerns before you contact the ICO, so please reach out to us first at support@cogrid.com.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly. If you believe a child has provided us with personal data, please contact us at support@cogrid.com.

Third-Party Links

Our Services may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make significant changes, we will notify you by email or through a notice on our website. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@cogrid.com.