Track another competitor
Help Scout
helpscout.com ↗The most intuitive customer support platform
The latest change we spotted
Their history of homepage changes
Call to action changed to "Customer stories Resource image" from "Customer Stories Results in action"
Call to action changed to "Partner Program Grow your business with Help Scout" from "Partner Program Grow businesses with Help Scout"
New call to action: "Inbox Every support channel, one place"
New call to action: "AI Scale your team's capacity"
New call to action: "Knowledge Base Build a custom help center"
Page title changed from "Help Scout: Shared Inbox, Help Center, & Live Chat Software" to "Help Scout: Intuitive & Affordable Customer Service Software"
Small content change — ~9% of the page copy
− Education Healthcare Saa STravel & Hospitality Real Estate Property Management Logistics Manufacturing Financial Services Professional Services
+ Education Healthcare Saa SEcommerce Travel & Hospitality Real Estate Property Management Logistics Manufacturing Financial Services Professional Services
− Your shared workspace keeps everyone in sync across all channels and customers.
− Custom agents help you handle more volume without adding complexity.
− Start for Free
+ Get a 1:1 demo Start for free
+ Get a 1:1 demo Start for free
+ - Solutions
New headline: "The most intuitive customer support platform"
Previous headline: "AI clears the way. Your support team creates the impact."
Small content change — ~9% of the page copy
Small visual change
− Education Saa STravel & Hospitality Real Estate Property Management Logistics Manufacturing Financial Services Professional Services
+ Education Healthcare Saa STravel & Hospitality Real Estate Property Management Logistics Manufacturing Financial Services Professional Services
− Automation where it helps
+ Clarity where it counts
− Start for Free See Pricing
+ Start for Free Get a Demo
− AI clears the way.Your support team creates the impact.
+ The most intuitivecustomer support platform
Page copy expanded by ~5%
+ Start for Free See Pricing
+ Start for Free
+ Start for Free Book a Demo
+ Solutions
New call to action: "Customer Stories Results in action"
New headline: "AI clears the way. Your support team creates the impact."
Previous headline: "The new recipe for delightful support"
Page copy cut by ~48%
Large visual change
− The new recipe for delightful support
− Unlimited seats
− Connect everyone and every team to the voice of the customer.
− Integrated AI
+ AI clears the way.Your support team creates the impact.
+ Help Scout gives teams the right blend of AI and people-powered tools to scale support without losing the personal touch customers love.
+ Automation where it helps
+ Your always-on AI assistant resolves 70% of routine requests on average.
Small content change — ~5% of the page copy
− Senior Director of CX at Litmus
+ VP of Customer Experience at Litmus
− a Demo
+ Book a Demo Book a Demo
− Inbox Self Service Messages Insights & Analytics Apps & Integrations Mobile
+ Inbox AI Chatbot Messages Insights & Analytics Apps & Integrations Mobile
− Start for
+ We’d love to show you the magic of Help Scout.
New headline: "The new recipe for delightful support"
Previous headline: "Make your customer support a competitive advantage"
New call to action: "Skip to content"
New call to action: "Help Scout Blog Tips and actionable content"
New call to action: "Guides & Tools Resources to help you grow"
Moderate content change — ~17% of the page copy
Large visual change
− Sign Up Free Book a Demo
+ a Demo
− Simple Powerful Personal Meet the platform Simple<br>Powerful<br>Personal Simple<br>Powerful<br>Personal AI tools your team will love See all AI features AI tools<br>your team<br>will love AI tools<br>your team<br>will...
− Empower your team Inbox Apps & Integrations Insights & Analytics
− Empower your customers Delivering delight, not more AI hype Delivering delight, not more AI hype Delivering delight, not more AI hype Read more on the blog
+ Start for
+ Pricing
+ Integrated AI
New headline: "Make your customer support a competitive advantage"
Previous headline: "The only support platform with unlimited users"
Call to action removed: "Get a sneak peek"
Page copy expanded by ~82%
Large visual change
− VP of Brand Experience
+ VP of Brand Experience at Threadless
− Start your free trial
+ Start for Free
− Try for Free Book a Demo Avatars of members of our Sales Team Avatars of members of our Sales Team
+ Try for Free Book a Demo
− Help the team move faster and give customers instant answers with our all-in-one platform.
+ Empower your team to delight and retain more customers with the only people-first support platform.
New headline: "The only support platform with unlimited users"
Previous headline: "The simple and powerful customer support platform"
Page copy cut by ~21%
− The simple *and* powerful customer support platform
+ The *only* support platform with unlimited users
− - Product
− Simple Powerful Personal Meet the platform Simple<br>Powerful<br>Personal Simple<br>Powerful<br>Personal AI tools your team will love See all AI features AI tools<br>your team<br>will love AI tools<br>your team<br>will...
− Empower your team Inbox Apps & Integrations Insights & Analytics
+ All the automation, collaboration, and organization tools you need to provide exceptional customer service at scale.
Small content change — ~5% of the page copy
− Start your free
+ Start your free trial
− a Demo Avatars of members of our Sales Team Avatars of members of our Sales Team
+ Try for Free Book a Demo Avatars of members of our Sales Team Avatars of members of our Sales Team
− Tap for sound
+ Click for sound
− Try for
Small content change — ~5% of the page copy
Moderate visual change
− Start your free trial
+ Start your free
− Try for Free Book a Demo Avatars of members of our Sales Team Avatars of members of our Sales Team
+ a Demo Avatars of members of our Sales Team Avatars of members of our Sales Team
+ Try for
+ Tap for sound
New headline: "The simple and powerful customer support platform"
Previous headline: "The customer-first platform your whole team will love"
Small content change — ~8% of the page copy
− Start your free
+ Start your free trial
− a Demo Avatars of members of our Sales Team Avatars of members of our Sales Team
+ Try for Free Book a Demo Avatars of members of our Sales Team Avatars of members of our Sales Team
− Get Inspired The Supportive In the Works Customer Stories
+ Get Inspired The Supportive In the Works Customer Stories Software Buyer's Guide
− The Supportive In the Works Customer Stories
+ The Supportive In the Works Customer Stories Software Buyer's Guide
New call to action: "Get a sneak peek"
New headline: "The customer-first platform your whole team will love"
Previous headline: "Everycustomerpartnervendorclientconversation One unified platform"
Call to action removed: "Explore the Platform"
Notable content change — ~49% of the page copy
− Product Overview Shared Inbox Knowledge Base Live Chat Proactive Messaging Ominchannel Support Automation Mobile
+ Product Overview Shared Inbox Self-service Knowledge Base Live Chat Proactive Messaging Ominchannel Support Automation Mobile
− Become a Power User Partner Program Help Center Dev Docs New Guide for Support Managers New Guide for Support Managers New Guide for Support Managers Better meetings start here
+ Become a Power User Partner Program Help Center Dev Docs Building Your AI Support Stack Building Your AI Support Stack Building Your AI Support Stack Get the free guide
− Simple Powerful Personal Meet the platform Simple<br>Powerful<br>Personal Simple<br>Powerful<br>Personal Inbox Give the right response right away Inbox Inbox Help Center Help them help themselves Help Center Help Center Messaging O...
− Powered by Apps & Integrations Customer Data AI NEWInsights & Analytics
+ Simple Powerful Personal Meet the platform Simple<br>Powerful<br>Personal Simple<br>Powerful<br>Personal AI tools your team will love See all AI features AI tools<br>your team<br>will love AI tools<br>your team<br>will...
+ Empower your team Inbox Apps & Integrations Insights & Analytics
Track this competitor
Confirm your email and we'll watch their homepage and pricing for you — changes land in your inbox.
helpscout.com
Free · No credit card